Harrison Miller Email & Phone Number

1823 Mcintosh Street, Suite 116

- Providing technical support to all assigned clients through on-site appointments, over the phone, and through email/chat.- Provide support to clients in Warren County and surrounding counties.- Responding in a timely manner to service issues and requests.- Install and configure computer hardware, software, systems, networks, printers, and scanners.- Monitoring and maintaining computer systems and networks.- Testing, replacing, and repairing equipment as needed.- Monitoring IT inventory to ensure cleanliness and organization.- Support of new software roll out phases/updates.- Perform technical diagnostics on equipment to determine next steps.- Install, maintain, and relocate equipment and software as requested by clients.- Attend seminars and trainings to prepare for upcoming software/hardware implementations.

1823 Mcintosh Street, Suite 116

- Answered all incoming phone calls and assisted clients with over the phone support.- Monitored and created IT support tickets in company ticketing system.- Assisted IT technicians with on-site appointments as needed.- Prepare mailers and marketing material to distribute to existing and potential clients.- Prepared monthly invoices and collected payments from clients.- Managed daily bank deposits.

Bachelor'S Degree, Information Technology

Associate Of Science - As, Information Technology

Associate In Applied Science - Aas, Computer And Information Sciences And Support Services

High School, General Studies