Chad Smith Email & Phone Number

Minneapolis, Minnesota, Us

Minneapolis, Minnesota, Us

Directed over 30 engineers across seven teams to lead all initiatives for Sezzle shopper product features. Worked with micro-services written in Golang with the front-end written in React. Managed a team of React Native engineers to continually deliver new features to our mobile app keeping feature parity with the React web applications. Participated in multiple stack upgrades for React to better handle the changing ecosystem. Coordinated features across various departments providing increased of automated testing to provide reliability to our CI/CD pipelines with Gitlab. Website traffic is tens of millions of views a month, 86% on mobile devices, and several million active users per month on the mobile application. Trained teams to use Agile SCRUM framework to better coordinate team and company objectives.• Created React modules used in production to decouple code and increase performance• Created prototype for a backend for frontend (BFF) service which tailors the service to the app• Developed new micro-services which decoupled multiple monolithic applications reducing the time to market with new features and functionalities• Developed the Loyalty architecture for the service which is used to increase the shopper’s lifetime value through continual marketing efforts• Increased the test coverage on projects through continual improvements built into our process• Implemented end-to-end testing with WDIO, Jest, and React Testing Library• Prototype using Pact testing to achieve testing from our API layer to our front-end• Incident response with Grafana, Blameless, Kubernetes, MySQL• Fixed dependency scan fixes, security issues, and responded to findings from auditors• Increased production releases by 76% over 6 months and reduced incidents

Pleasanton, California, Us

Leader of a team which creates Payment Solutions for the Hawk Incentives division to ensure all Visa, Mastercard, and Discover cards were created successfully meeting banking and regulatory compliance. Fulfill responsibilities managing existing business applications while identifying and revising processes for high growth rapid availability opportunities. Works with Engineering, Technical Product Management, Sales, Account Management, Customer Service, Content Product Management, Supply Chain, and various other internal teams to make the product launches successful.• Engineered company-wide initiatives with Mastercard and Visa tokenization worldwide• Migrated applications from in-house hosting to Cloud based Amazon Web Services (AWS)• Worked with Business Users / Business Owners to define Agile best practices guides for delivery• Developed browser extensions that reduced manual labor & improving accuracy• Worked within NACHA standards to implement ACH outflow from card to bank account for reloadable incentive card business• Managed relationships with the Supply Chain card processors (Keystone, FIS, and FSV), Networks (Visa, Mastercard, and Discover) and printing partners (Fiserv, Arroweye, Gemalto, NGC, CardPro, and MPS)• Managed engineering efforts, cost structure, partner onboarding, marketing demonstrations, and productizing for virtual incentives with Mastercard, Apple, Google, and Samsung• Managed virtual product strategy; realizing operating cost savings and a competitive advantage• Created detailed analyses of operating cost projects used in executive leadership reports• Led team of analysts that assisted ordering and reporting inquiries from multiple divisions• Developed onboarding checklists to reliably execute new product creation reducing human errors with manual processes• Migrated hundreds of complex processes to streamline creation for products on various banks, processors, and printers

Pleasanton, California, Us

Led diverse engineering SCRUM teams focused on million-dollar product lines increasing year-over-year revenue by 140%. Growth was supported through rapid development, iterative releases, contextual products, marketing strategy, addressing customer issues, and executing a customer centric accessible design philosophy.• Executed large scale roll out for ADA compliant websites creating development framework and policies• Lead UX/UI team for mobile development framework creation and implementation• Planned, organized, staffed, and contributed to engineering functions such as new product development, legacy product support, value analysis, feature gap analysis, product testing, recruiting, hiring, staff evaluations, internal team training, and external departmental training.• Used AGILE methodologies to deliver features which generated a 16% increase in site wide consumer conversions contributing to over $223 million in total revenue.• Developed encrypting payloads for wallet-enabled products for Apple, Google, and Samsung.• Acted as Release Manager filing release documents on over 20 production releases in 2017.• Created engineering strategies for compliance obligations including SOX and PCI regulations.

Pleasanton, California, Us

Directed and contributed to the creation of a mobile-first pattern library reducing code complexity and increasing engineering productivity. Created best practice guides for responsive website development leveraging existing company resources and conducted internal presentations.• Oversaw and contributed to new products, legacy product support, process documentation, top-line growth, customer acquisition, hiring, employee evaluations, and training presentations.• Created a responsive interactive browser based application which created a competitive advantage enabling B2C product personalization without the use of backend resources.• Coordinated requirements gathering efforts with multiple departments to deliver consistent branding and accessibility strategies.• Influential in developing and implementing company-wide policies for PCI Level 1 classification.• Led engineering efforts developing the customized HTML5 based card designer. The designer allowed all major browsers across all major devices to create and purchase a custom card.• Presented on a wide range of topics including coding best practices, search engine optimization, Wordpress optimizations, SCRUM / Agile methodologies, and other topics to help the team improve.

Reston, Virginia, Us

Created aesthetically pleasing front-end that increased usability for a complex event driven architecture.• Assisted the senior management team in brain storming sessions about architecture, design, software development life cycle, branching models, and deployment practices.• Contributed to new product development, production support, product testing, and a front-end framework.• Created an application programming interface (API) that connected big-data warehouses to customer facing applications increasing visibility into expanding networked datacenters.

• Developed website and backend application for background checking company to handle personal publicly available relationships.• Developed nationally available county records access system displaying county boundary maps.

Providing a resource to contractors and suppliers in the construction industry Get A Supplier offers a communication service. Contractors provide requests for proposals and suppliers through the website are notified of those projects and can provide pricing information.

Cumberland, Maryland, Us

• Contributed to engineering efforts centered on client facing website alterations.• Developed complex enterprise level applications for non-profit organizations. Lead team of engineers responsible for customer retention and satisfaction.

Developed technology plans, acceptable usage policies, and instructional documents for the entire company both for external and internal clients. Managed website marketing for multiple companies within a parent company. Worked in PHP, MySQL, and Scriptaculous to develop Intranet and Internet based applications for a variety of purposes. Worked in heavy AJAX and mod_rewriting to make “pretty URL’s” to have a better Search Engine presence. Facilitated the sales force in acquiring new clients and was an active member of the Chamber of Commerce to network with other professionals.

Columbus, Ohio, Us

Helped facilitate computer and network repairs to a nine building campus which houses over 5,000 users. Managed end‐user issues, computer repairs, and computer installations for the entire complex. I installed CAT5 patch panels, wall plates, routers, and switches to help maintain the expanding infrastructure of the complex. In order to create transparency at the department, I developed an Intranet‐based PHP and SQL Server application which allowed technology coordinators in other divisions to administer their own users without OIT intervention. This was completed with a custom built Active Directory (AD) API I built using core PHP LDAP functions to manipulate AD Objects and published my findings in PHP|Architect.

Master Of Business Administration - Mba, Marketing

Bachelor Of Science (B.S.), Computer Engineering