• Responsible for measure, analyze, evaluate, re-design, monitors and controls business operation processes and performance.• Implementnted a software solution to control the employee operation process.• Developed associate drivers engagement strategies and measured voice of the client.

• Institutionalize the HR area integrating as a concept and the value it contributes as part of the organization.• I designed HR policies and process, partnering with business to focus on business needs and assessing labor risks establishing standardized processes reducing time to fill by 24%, reducing first year attrition by 20% focusing on employee engagement.· Were updated 52 job descriptions, conducting a job analysis identifying the content of work of activities necessary to achieve area goals and designed a job architecture with a salary structure by levels finding an 89% of total Compa-ratio.· I designed an annual performance management cycle, helping leaders to align area goals to company strategic plan with an annual work plan developing the first employee metrics measurement initiative focus into improve company productivity.· I developed a Learning and Development Program, joining +20 business alliances certifications requirements adding soft skills development plan, establishing an Employee Certification Path with a 40% growth goal by 2019 and a control dashboard.

>HP Enterprise Group• HR Business Manager for HPE’s $418M Hardware Solutions & Technology Services in support of 840 employees• Leader of HR activities as Performance & Talent Management, OD & Design, Staffing, Compensation, Acquisitions and Coaching & Mentoring for President/MD of Mexican subsidiary and his direct staff• Focusing on México organizational objectives, mission and business pain points• Achievements: Reorganizing structure and save -14% YoY/Total Cost. Proactive Industry Recruiting Interviews. Interns Ramp up plan. Sales Compensation Process Mapping

>HP Enterprise Services• HR Manager for HP’s $191M IT-Outsourcing Services, with +1000 direct employees and +900 contingent workers• Leading all HR requirements as Labor Compliance, Employee Surveys & Work Environment Improvement, Mergers, Business HR for New & Actual Accounts, and Leadership Development for Service Country Manager and his 18 support managers• Focusing on employee satisfaction index, leadership development and new business• Achievements: New compliance delivery model (0% TCOW increase) addressing outsourcing changes in Mexican labor law. Leadership Development Project . Culture engagement program - HP WAY. Reduced 18% workforce per termination service contracts

>HP Software &> HP Financial Services LATAM• HR Lead for 2 HP’s business: Software Solutions with 65 employees / Technology Leasing Services with 92 employees • Provide direction on HR strategy and leadership for key HR activities including employee and leader coaching, OD, staffing, compensation and retention, divestitures & acquisitions and succession planning• Focused on transforming basic support of HR to a support that adds value to our internal clients• Achievements: (SW)Team Formation, address SNOW attack. Proactive Industry Recruiting Interviews / (HPFS) Facilitation to align business for the development of the Customer Portal. 360 feedback exercise for managers

• HR Lead responsible for ensure delivery, administration, implementation and improvement in HR support services, processes and policies such hiring, job changes, terminations, employee queries and personnel files• Partnering and coordination with other functions as finance, payroll, legal, IT, procurement and other HR´s in HR process and policies• Support Global Mobility Team in internal due diligence for HR Best Shoring and Work-Placement strategies across LATAM region• Primary Liaison to Legal counsel addressing labor legal issues. Internal, external and labor Audits. Labor Relations and union contract administration

• First Point of contact for HR queries, owner of HR Portal and responsible to update and publish HR policies and procedures to employees• Responsible for Hiring, Job Changes, Salaries and Terminations process• Responsible for Work/Life balance policies and Diversity Programs (flex time, teleworking and connectivity, maternity leave, leave of absence, gender balance, seniors and disabilities hiring) • Responsible for several programs and policies such as Union Credit (Caja de Ahorro) operation, employee purchase program, tool/benefit car policy and employee discounts