Hrach Khachatryan Email and Phone Number

-Represented a company in partnership with two law firms specializing in debt consolidation, operating nationwide across the U.S. (excluding West Coast states).-Performed high-volume outreach, including:1.Making approximately 200 cold calls daily.2.Sending follow-up text messages and voicemails for non-responsive prospects.3.Handling inbound calls, answering customer inquiries, and directing them to the appropriate department when necessary.-Provided personalized financial consultations, introducing potential clients to debt consolidation services offered by partner law firms.-Educated clients on available services, tailoring solutions based on their financial circumstances and presenting the best possible options.-Guided clients through the closing process, ensuring they understood the agreement terms and documents.

-Managed the Utility Department with a focus on efficient processing and approvals for residential solar panel installations.-Coordinated essential tasks, including: 1.Filing and submitting requests for meter spot inspections. 2.Overseeing electrical panel upgrades for solar installations. 3.Scheduling inspections and main panel upgrades with utility companies. 4.Collaborating with HOAs to secure approvals for solar panel installations.-Ensured residential compliance with safety codes before panel installation.-Optimized workflows for greater efficiency and addressing operational challenges.-Prepared and submitted reports on departmental improvements to upper management.-Authored onboarding documentation and training materials for new trainees.