Ashwin Rajput Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

•Led HR operations, including payroll management, benefits administration, and maintaining employee records.•Ensured compliance with HR policies, legal standards, and regulatory requirements.•Collected feedback and implemented continuous process improvements to enhance HR efficiency.•Developed and optimized recruitment strategies aligned with organizational goals.•Collaborated with department heads on workforce planning and job analysis for accurate role definition.•Created and refined job descriptions in partnership with hiring managers.•Managed end-to-end recruitment processes: sourcing, screening, interviewing, and candidate selection.•Engaged passive candidates through proactive recruitment techniques.Conducted thorough background checks, reference verifications, and ensured compliance throughout the hiring process.•Facilitated smooth transitions and seamless onboarding experiences for new hires.

Pune, Maharashtra, India

India

•Managed talent acquisition department with end-to-end oversight from workforce planning to candidate selection.•Managed comprehensive HR functions, including payroll, medical insurance, background verification, attendance, and employee onboarding.•Ensured accurate and timely payroll disbursement, regulatory compliance, and efficient integration.•Administered medical insurance programs, optimizing coverage and streamlining claims processing.•Implemented rigorous background verification procedures to uphold compliance and ethical standards.•Deployed advanced attendance management systems for enhanced transparency and accuracy.•Directed engaging employee onboarding programs to foster seamless integration into company culture.•Enhanced orientation programs to promote a positive and inclusive work environment.•Ensured regulatory compliance by staying updated on labor laws and HR best practices.•Fostered a culture of continuous improvement to streamline HR processes.

India

•Designed and implemented recruitment metrics to assess performance, identify trends, and drive improvements across IT and non-IT sectors.•Managed recruitment for a wide range of profiles, including niche roles, developers (frontend and backend), and both technical and non-technical positions.•Oversaw the entire talent acquisition lifecycle, from job requisition to candidate selection, ensuring efficiency and effectiveness.•Utilized recruiting metrics to generate detailed reports, offering insights and recommendations for refining hiring strategies.•Developed and executed targeted recruitment strategies to attract diverse talent, addressing specific needs in both IT and non-IT fields.•Negotiated and managed recruitment-related contracts and budgets to ensure optimal resource allocation.•Created and delivered tailored training materials for talent acquisition, enhancing recruitment practices and aligning with organizational goals.•Partnered with Hiring Managers and C Suites to implement innovative recruitment strategies and training programs for IT and non-IT roles.•Ensured seamless HR operations by coordinating scheduling and employee assignments for effective recruitment processes.

Pune, Maharashtra, India

•Achieved an 80% customer sales conversion and acquisition ratio, demonstrating strong closing skills.•Conducted sales for Vodafone New Zealand, specializing in Fiber, new acquisitions, and mobile plans (Prepaid and Postpaid).•Developed and implemented tailored sales strategies to effectively target New Zealand’s demographic.•Managed post-sales follow-up to ensure customer satisfaction and resolve issues or complaints promptly.•Excelled in customer engagement through both inbound and outbound calls, maintaining high satisfaction levels.•Handled inbound calls proficiently, providing information and addressing inquiries to drive conversions.•Engaged in strategic outbound calling to generate leads and build customer relationships.•Utilized scripted sales pitches during outbound calls to effectively convey product information and achieve high conversion rates.•Applied a customer-centric approach to inbound calls, targeting a 70% conversion ratio.Adapted sales strategies to meet evolving customer needs, both in inbound and outbound contexts.•Complied with SLA guidelines for issue resolution, enhancing overall customer satisfaction.Maintained accurate customer interaction documentation, integrating personal, demographic, and payment information for efficient follow-up.•Proficient in using Siebel and Salesforce for sales management and customer relationship tracking.

Pune Area, India

•Facilitated seamless onboarding and engaging orientation for new hires at The Ritz Carlton Pune (Pre Opening Team).•Developed and implemented CTQs criteria to set high standards for service excellence across diverse employee roles.•Supported recruitment by crafting compelling job ads, screening applications, scheduling interviews, and participating in the interview process.•Maintained accurate HR records, updated the HR information system, and ensured thorough documentation of employee files.•Conducted background and reference checks to streamline the hiring process.•Addressed employee inquiries and managed benefits administration, including health insurance and other government compliances.•Coordinated and executed Career Day events to enhance team engagement and recruitment efforts.•Created and administered internal surveys to assess and improve employee satisfaction.•Collaborated with legal and compliance teams to ensure accurate HR paperwork and training processes.•Fostered a welcoming work environment to enhance employee relations and retention.

Bachelor'S Degree, Hotel/Motel Administration/Management

Bhmct, Hotel/Motel Administration/Management

Education record