Cindy Serrano Email & Phone Number

Los Angeles, Ca, Us

Supporting Commercial Sales and Service in US and Canada· Employee Engagement Champion- Accelerate a culture of excellence while engaging and inspiring people to deliver top business results.· Manager Engagement- Liaise with managers on HR process, systems, and tools. Advise on interfacing with MyWorkday and the HR Shared Services community.· Talent Acquisition- Partner with managers and our Talent Acquisition Partners on recruitment of talent ensuring a positive candidate experience, job descriptions development, job leveling, and compensation recommendations.· Business Impact Projects- Support the HRBPs on the execution of robust people strategies with the purpose of driving business objectives.· Annual Cycles- Participate with the HRBPs on the execution and delivery of the goal setting, performance review, compensation planning· People Matters- Guide and coach employees and managers through the successful resolution of employee relations matters.Development & Coaching Support- Consult with managers on succession planning and development planning for their teams.

California

COVID-19 Laboratory funded by California Department of Public Health.Supported leadership with HR Site Leader to ensure managers and supervisors are exhibiting core values. Provide report and analytics to support workforce planning, attrition, new hire analytics, and supporting reports related to business needed. Provide guidance on complex employee relations matters, including but not limited to corrective action, coaching, flexible work arrangements, feedback and performance management.

Irwindale, Ca

North & South California Transportation and OperationsManaged a broad range of HR functions including payroll administrations for (200+ employees), personal file management, HR policy development. Assisted in providing guidance to business partners and managers on recruitment, terminations, performance management, employee relations and other HR related functions. • Responsible for day-to-day HR generalist functions including payroll, employee relations, benefits, safety, and worker compensation claims management• Provide guidance with complex employee relations, including correction actions, coaching, flexible work arrangements, and performance management.• Full cycle recruiting: Actively recruit for candidates in Northern & Southern California, schedule interviews, extend contingent employment offer, oversee pre-employment process, and attend job fairs. • Partner with managers in creating job descriptions and job leveling. • Coach people leaders on retention resources; career development, and stay interviews• Conduct performance and talent review assessment while facilitating training with senior leaders• Consult with managers on succession planning and development planning for their teams. • Analyze data/metrics of business attrition, open/active headcount, new hire/tenure, and diversity analytics for monthly business reviews• Handle employee relation investigations promptly and ensure proper resolution• Onboard new employees: launched new-hire packet in ADP/iCIMS and conduct new hire orientation.• Implemented safety policies and followed COVID-19 exposure response strategies with employees and facility pertaining COVID-19 compliance with Centers for Disease and Preventionease Control and Prevention.

Chino Hills, California

- Screen resumes, conduct phone interviews, cold calling, and attend career fairs- Recruit high volume front and mid-level position - Manage and create job posting on different job sites- Built relationships with hiring managers- Partnered with hiring managers to define a recruitment strategy to find the best talent who aligns with the job, the team, and the company

Bachelor'S Degree In Business Administration, Management Human Resources

Certificate, Employee Relations And Investigations