Heath Davies Email & Phone Number

Lacey, Washington, United States

• Configured and integrated Domain Name Systems and Dynamic Host Configuration Protocols while utilizing AD DS and Windows PowerShell to maintain and troubleshoot connectivity.• Installed advanced Windows Servers across virtual environments, setting up sites and administrating security policies to manage user settings and access control.• Implemented and deployed cloud technologies such as Microsoft Azure to effectively create shared services and storage solutions.

Joint Base Pearl Harbor-Hickam, Hawaii, United States

• Supervised four junior technicians, created training plans, schedules, and maintenance reports of critical assets worth 2.3M with an overall operability rate of 99%.• Managed and taught a workshop guiding five personnel putting eight major computer systems into a long-term maintenance mode quickly and effectively which enabled the Navy to move forward with their schedule earlier than expected.• Trained and certified as the one of the lead system operators in an extensive multi-organization project spanning 40 staff and 5 departments that resulted in elevated performance and increased qualifications within the entire company.

Joint Base Pearl Harbor-Hickam, Hawaii, United States

• Successfully inspected, tested, and repaired computers, network systems, and system related equipment completing over 100 in-depth checks, totaling more than 300 hours of system maintenance.• Performed detailed analyses of computer systems and programs, to verify uptime and operational status, and to uphold incident reporting procedures in coordination with information technology teams.• Established exceptional skills in operating internal and external test equipment running diagnostic routines in order to resolve problems with computer operating systems, network cabling, and hardware packages.

Various

• Performed preventive and corrective maintenance on both electrical and electronic circuitry using problem solving methodologies; completed maintenance on computer systems using operational check and diagnostic programs. Studied how to operate and maintain computer peripheral devices / network systems; and how to calibrate and maintain video generation systems.• Aligned and repaired micro/minicomputers, data conversion units, data display equipment, and data link terminal equipment utilizing fiber optics and cabling systems. Analyzed detailed systems composed of DC and AC circuitry for digital computer equipment.

Peoria, Arizona, United States

• Responsible for 30 personnel in day-to day operation while maintaining the highest standards of performance and service, keeping with company policies and procedures in a fast-pace, high-volume operation.• Maximized profits by thoroughly controlling inventory and supply order forms, resulting in an overall lower number of wasted resources.• Established and maintained market communication with customers to drive product demand and increase product visibility through outreach programs and community events.

Certificate In Computer Science

High School Diploma