Heath Davies Email & Phone Number

Lacey, Washington, United States

• Configured and integrated Domain Name Systems and Dynamic Host Configuration Protocols while utilizing AD DS and Windows PowerShell to maintain and troubleshoot connectivity.
• Installed advanced Windows Servers across virtual environments, setting up sites and administrating security policies to manage user settings and access control.
• Implemented and deployed cloud technologies such as Microsoft Azure to effectively create shared services and storage solutions.

Joint Base Pearl Harbor-Hickam, Hawaii, United States

• Supervised four junior technicians, created training plans, schedules, and maintenance reports of critical assets worth 2.3M with an overall operability rate of 99%.
• Managed and taught a workshop guiding five personnel putting eight major computer systems into a long-term maintenance mode quickly and effectively which enabled the Navy to move forward with their schedule earlier.
• Trained and certified as the one of the lead system operators in an extensive multi-organization project spanning 40 staff and 5 departments that resulted in elevated performance and increased qualifications within the.

Joint Base Pearl Harbor-Hickam, Hawaii, United States

• Successfully inspected, tested, and repaired computers, network systems, and system related equipment completing over 100 in-depth checks, totaling more than 300 hours of system maintenance.
• Performed detailed analyses of computer systems and programs, to verify uptime and operational status, and to uphold incident reporting procedures in coordination with information technology teams.
• Established exceptional skills in operating internal and external test equipment running diagnostic routines in order to resolve problems with computer operating systems, network cabling, and hardware packages.

Various

• Performed preventive and corrective maintenance on both electrical and electronic circuitry using problem solving methodologies; completed maintenance on computer systems using operational check and diagnostic.
• Aligned and repaired micro/minicomputers, data conversion units, data display equipment, and data link terminal equipment utilizing fiber optics and cabling systems. Analyzed detailed systems composed of DC and AC.

Peoria, Arizona, United States

• Responsible for 30 personnel in day-to day operation while maintaining the highest standards of performance and service, keeping with company policies and procedures in a fast-pace, high-volume operation.
• Maximized profits by thoroughly controlling inventory and supply order forms, resulting in an overall lower number of wasted resources.
• Established and maintained market communication with customers to drive product demand and increase product visibility through outreach programs and community events.

Certificate In Computer Science

High School Diploma