Secretary
Current- Wrote and edited quarterly office report in collaboration with team, improving overall efficiency and productivity.- Wrote and edited official correspondence from the office to various individuals and groups in the State departments.- Wrote and edited Annual Report and organized information into brochures for the Legislature.- Proofread public facing documents before publication to website.- Managed incoming calls with a 90% satisfaction rate, leading to enhanced communication and positive customer experiences.- Handled invoice and purchase order management process, resulting in a reduction in processing time and increased overall efficiency.- Revitalized and enhanced promotional materials, resulting in an increase in customer engagement and a boost in cases. - Streamlined the printing and compilation process for 20+ Appellate Mediation Program cases each quarter, ensuring timely delivery of materials, enhancing efficiency and meeting program deadlines.- Managed court volunteer parking and badge sign ups with precision, enhancing the overall volunteer experience and contributing to a smoothly run experience.- Efficiently screened and routed calls for CADR director, ensuring prompt and accurate communication, which improved office productivity and director's accessibility to important calls.- Facilitated communication between CADR and 10+ offices, ensuring seamless information flow and timely responses, enhancing collaboration and efficiency across the Judiciary.- Enhanced website functionality and user experience by updating website.- Efficiently coordinated zoom meetings, ensuring seamless communication and collaboration among 50+ participants.