Heather R. Holm Email & Phone Number

Burnsville, Minnesota, United States

• Create, manage, and distribute all event documentation including event plans, budgets, COI, schedules, show flows, staffing plans, hours reports, post-show reporting, and final invoices.
• Engage, monitor, and fulfill contracts as needed by the client.
• Recommend solutions to enhance client programs as opportunities arise, boost sales, and provide first-class support for virtual, hybrid, and in-person events.
• Manage vendors and possess a thorough understanding of each vendor’s function and specialty to ensure deliverables are fulfilled to expectation, budget, and timeline.
• Perform onsite event execution to include show calling, stage management and oversight of clients, events, vendors, and team.
• Conduct presenter rehearsals focusing on presentation, use of the space including technology, and audience interaction across all environments.

Burnsville, Minnesota, United States

• Create, manage, and distribute all event documentation including event plans, budgets, COI, schedules, show flows, staffing plans, hours reports, post-show reporting, and final invoices.
• Engage, monitor, and fulfill contracts as needed by the client.
• Recommend solutions to enhance client programs as opportunities arise, boost sales, and provide first-class support for virtual, hybrid, and in-person events.
• Manage vendors and possess a thorough understanding of each vendor’s function and specialty to ensure deliverables are fulfilled to expectation, budget, and timeline.
• Perform onsite event execution to include show calling, stage management and oversight of clients, events, vendors, and team.
• Conduct presenter rehearsals focusing on presentation, use of the space including technology, and audience interaction across all environments.

Bloomington, MN

Developed and deployed internal events such as project completion celebrations, employee appreciation week, company culture building, and team building events for OATI employees working in person and remotely. Created and put into motion a year-long internal events calendar. Tailor and support client sales and educational webinars focusing on effective.

Mendota Heights, MN

• Manage event needs and expectations while exceeding client and stakeholder satisfaction.
• Develop quotes, logistics plans, and drawings for the client’s consideration and event success.
• Manage and maintain client project documentation such as quotes, rental and purchase orders, contracts, invoices, archives, and revenue reports in an organized and efficient manner.
• Skillfully interpret, train, and communicate production-related technical documentation, processes, and procedures such as run of show, routing documentation, and CAD drawings.
• Identify technical and logistical needs for the event, create a vision for the client, and execute.
• Facilitate all production aspects of an event including hiring labor, site inspections, client planning meetings, event design, trucking, equipment sub-hires, and production scheduling.

Mendota Heights, MN

• Serve as the secondary liaison between the client and the production staff on events.
• Work in the role of production staff as needed (Video, Audio, Lighting etc.)
• Completing assigned tasks and report back to the Production Manager assigned.
• Contribute to client meetings to develop the project scope, work documents, and plans.
• Develop quotes for the client’s consideration and contracts for labor support.
• Identify technical needs for the event that will meet the client’s vision/requirements inconsultation with the supervising Production Manager.

Saint Paul, MN

• Redefine the purpose of the full-time role and student staff roles by changing units’ structure, systems, and style while building new a strategy, skills, staff and work style for the university.
• Lead, on-board, and schedule 25 Student Staff who support various events via furniture setups, technology support, streaming services, office support, bartending services, and event hosts.
• Manage and reserve over 100 meeting spaces, classrooms, and auditoriums.
• Manage all event logistics such as setups, staffing, timing, vehicle services, and branding.
• Provide planning logistics for internal and external clients including estimates, furniture designs, technology needs, facilities tours, vendor contracting, registration, and décor.
• Facilitate and organizing event and wedding policies, procedures, and contracts.

La Crosse, Wisconsin Area

• Manage, lead, train, and schedule 12 student staff members who support events as needed.
• Assist in training Reservations, Information Counter, and Building Manager student staff.
• Develop and maintain the budget and safety-operating procedures.
• Write and receive grants to purchase updated and energy efficient production equipment.
• Purchase and maintain the integrity of all production equipment.
• Provide strong customer service through event planning, logistics, and technology.

La Crosse, Wisconsin Area

• Supervise, lead, train, and schedule 8 student staff members who support events as needed.
• Assist in training Reservations, Information Counter, and Building Manager student staff.
• Event Director and/or Lead technician for large events.
• Assist and communicate with organizations to coordinate events, and programming.
• Maintain and update production equipment; contract external vendors as needed.
• Determine and maintain budget for Event Support Services.

La Crosse, Wisconsin Area

• Sound, stage, and lighting setup and tear down for all sizes and types of events.
• Maintain security and care of equipment in the shop, on rentals, and/or during an event.
• Assist in rental and sale of equipment.
• Interact and communicate with clients, participants, and staff throughout the event process.

Master'S Degree, Organizational Change Leadership

Bachelor Of Science, Major: Broadcast And Digital Media Communication; Minor: Photography