Heikki Riikonen

Heikki Riikonen Email and Phone Number

Client Services Specialist @ IFS
linköping, östergötland, sweden
Heikki Riikonen's Location
Finland, Finland
Heikki Riikonen's Contact Details

Heikki Riikonen personal email

n/a
About Heikki Riikonen

Seasoned professional adding immediate value with versatile real-world experience from various technology solutions supporting business & IT. • Extensive sales & services delivery & management experience• C-level client relationships including escalation resolution & problem solving• Operations in a pre-sales environment, shaping and scoping large and complex enterprise SW projects• Creative and tactical thinker with ability to execute throughout the project life cycle • Seniority and experience to create trust and speak up when needed• "Let's do it" attitude with very positive customer & colleague feedback"Deliver more, promise less"

Heikki Riikonen's Current Company Details
IFS

Ifs

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Client Services Specialist
linköping, östergötland, sweden
Website:
ifsworld.com
Employees:
5208
Heikki Riikonen Work Experience Details
  • Ifs
    Client Services Specialist
    Ifs Jan 2022 - Present
    Helsinki, Uusimaa, Finland
    Helping Central Europe & Nordic customers to get full value out of their IFS software investments with IFS Success Lifecycle Services. Please have a look https://www.ifs.com/customer-success
    View
  • Private Individual Business
    Sales I Pre-Sales I Project Management I Services Delivery
    Private Individual Business May 2014 - Dec 2021
    Helsinki, Southern Finland, Finland
    Until 10/2018 diverse operational duties to help large direct sales organization to succeed. From 11/2018 new business development and projects in telecom and banking.
    View
  • Hewlett-Packard
    Client Principal
    Hewlett-Packard Jan 2012 - May 2014
    Espoo, Finland
    Developed & managed portfolio of HP Software Services business in an assigned client base driving profitable business growth and client partnership.
    View
  • Ca Technologies
    Project Manager | Business Technologist | Delivery Manager | Director, Services Delivery
    Ca Technologies Jun 1996 - Sep 2011
    Finland
    At CA (now Broadcom) I was most of the time responsible of developing the services unit measured by services sales, revenue and profitability. Gathered wide experience of business/IT solutions, enterprise software and agreements (both SW & services).
    View
  • Capgemini
    Consultant | Team Lead | Project Manager | Service Manager
    Capgemini Jan 1990 - Jun 1996
    Espoo, Southern Finland, Finland
    View

Heikki Riikonen Skills

Hiring Solution Selling Team Building Sales Process Client Relationship Building Hosting Planning Customer Relations Virtual Teams Pmo People Management Itil Quality Account Management Sales Forecasting Negotiation Vendor Management Team Management Team Leadership Process Improvement Sales Management Organizing Operations Direct Sales Business Planning Budgeting Operations Management Professional Services Managed Services New Business Development Risk Management Process Development Cross Functional Team Leadership Cobol Customer Service Enterprise Software Software Sales Contract Negotiation Project Planning Teamwork Business Management Documentation Outsourcing Problem Solving Service Delivery Cloud Computing R&d It Management Performance Management It Service Management

Heikki Riikonen Education Details

Frequently Asked Questions about Heikki Riikonen

What company does Heikki Riikonen work for?

Heikki Riikonen works for Ifs

What is Heikki Riikonen's role at the current company?

Heikki Riikonen's current role is Client Services Specialist.

What is Heikki Riikonen's email address?

Heikki Riikonen's email address is heikki.riikonen@hp.com

What schools did Heikki Riikonen attend?

Heikki Riikonen attended University Of Vaasa.

What skills is Heikki Riikonen known for?

Heikki Riikonen has skills like Hiring, Solution Selling, Team Building, Sales Process, Client Relationship Building, Hosting, Planning, Customer Relations, Virtual Teams, Pmo, People Management, Itil.

Who are Heikki Riikonen's colleagues?

Heikki Riikonen's colleagues are Steven Schwartz, Gayasul Jamal, Udara Fernando, Maycon Coelho, Kushmi Gunawardane, Nitesh Rama Shetkar, Jody Newman.

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