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Canada

My Role as a Senior Microsoft 365 Integration Consultant at MS SolutionsAbout MS Solutions: MS Solutions is a company that helps organizations leverage digital transformation. We rely on nearly 100 IT professionals spread across our various offices. Our mission is to support and inspire people to make their organizations more efficient by using innovative technological solutions.My Responsibilities:Microsoft 365 Integration: I am responsible for integrating Microsoft 365 solutions for our clients, ensuring that deployments are carried out efficiently and tailored to the specific needs of each organization.Project Management: I coordinate integration projects from start to finish, collaborating with internal teams and clients to ensure deadlines and budgets are met.Continuous Improvement: I work closely with clients to identify improvement opportunities and optimize the use of Microsoft 365 solutions within their organizations.Training and Support: I provide training to end-users and administrators to ensure optimal adoption of Microsoft 365 tools. I also offer continuous support to resolve technical issues and answer user questions.Conclusion: As a Senior Microsoft 365 Integration Consultant, my goal is to ensure that our clients get the most out of Microsoft 365 solutions to enhance their productivity and collaboration. I am passionate about innovation and strive to provide solutions tailored to the unique needs of each client.

Lisbon, Portugal

Premier Support Engineer for Teams/Skype For Business and Lync servers.Provide support for Premier customers, usually are companies with more than 10K users with critical issues.

Casablanca, Grand Casablanca, Morocco

Front Eng for all O365 Technologies, Exchange, Sharepoint, Teams, Skype, Office Apps, Active Directory, Azure Active Directory,,,

Egypt

Provide a world-class customer service experience B2B (French, English and Arabic) to O365 customers in the first point of customer engagement, providing thoughtful day-to-day comprehensive technical support to administrators from initial challenge through resolution including talking the customer through account set up, to troubleshooting and resolving all technical issues by email and phone call, remote assistance

Morocco

Build customer relationships as part of the mobile technical support process for Orange France, and responsible to resolve queries of the customers through e-mail and chat.Manage and take ownership of the resolution process for all customer related issues

Morocco

Small experience

Morocco

Official representative and coordinator for AbhaSoft Group in Morocco.Managed schedules, organized office functions, and oversaw daily operations of office.Hired, trained, and on-boarded new employees.Served as go-to-person regarding any administrative and operational related functions.Became a trusted assistant to company president, executive staff and office manager in KSA (the parent company) and earned a reputation for producing high-quality work.

Morocco

Develop training programs and course materials for company.Conduct classroom training sessions, webinars, and informal Q & A sessions for employees.Work with managers to determine employee training needs and develop effective training programs.

Bachelor'S Degree, International Marketing

Bts, Hotel/Motel Administration/Management, Ts

Bac, Accounting And Business/Management, Bac