Muhammad Waqas Email and Phone Number

I am responsible to manage and deliver automated solutions at an incredible pace with highest quality, covering the whole Human Capital Spectrum including ERP and other third party solutions.Within less than 3 months, we went live with following services on 01-May-2024.Global HR:1. Organization Structure2. Work Structure3. Personal and Employment Information4. Employee and Manager Self-Services5. Approvals Matrix6. Security Matrix7. End to end payroll automation8. 12 request types for travel, reimbursement and advances9. 16 Leaves Types and 4 Leave PlansBenefits yielded so far from the implementation.1. Streamlining of Business Operations2. Automated Workflows3. 100% Paperless environment for enabled services.4. Operational Efficiency5. Lower HR Employee Cost6. Governance & Compliance7. Increased Employee Engagement resulting in higher productivity8. Data Driven / Evidence Based Decision Making09-July-2024:We went Live with the following.1. My Spotlight2. Connections3. Advanced Approvals4. Employee LettersBenefits: improved employee experience and 100% digitization of employee letters, saving paper and environment.24-Oct-2024: Launched Performance and Development Goal Management through the ERP.We intend to provide following benefits through this initiative.1. Direction and Focus2. Motivation3. Measurement and Evaluation4. Resource Allocation5. Accountability6. Alignment7. AdaptabilityOverall, objective setting is essential for effective planning, execution, and achievement in any endeavor.

As a Manager, Enterprise Resource Planning, HCM, I am responsible for managing all HR Systems. I perform a range of duties including managing new requirements, systems enhancements, systems reporting, and ensuring data quality. In addition, I am responsible of all HR Digitization initiatives from planning to execution.• Assess HR digitization levels and system needs • Manage and control proper access to HR systems and data• Maintain data integrity in systems by regularly analyzing data.• Document and maintain all HR processes and carry out needed process re-engineering tasks• Coordinate all HR related aspects with IT • Ensure all HR Processes are properly and efficiently implemented• Assess and Monitor Efficiency & Utilization of HR Systems.• Ensure Data Quality and oversee data cleansing projects.• Manage and maintain HRIS systems including ERP• Ensure all HR policies and procedures are properly reflected into HR Systems• Manage Systems enhancements in line with policies and procedures• Oversee the implementation of Digital HR Services• Ensure better employee experience through proper digital solution designs • Lead the operations of the department as assigned, whilst effectively leading and guiding members of senior management as well as building and sharing a strategic vision that others can aspire and commit to.• Supervise and review performance of individuals in the team.• Give direction and leadership towards the achievement of the division’s strategy, annual goals and objectives.Key Achievements:• Automated manual HR processes• Improved employee engagement and satisfaction• Reduced payroll processing time by 70%• Designed seamless, faster and 100% paperless hiring experience, eliminating hiring bias• Improved data accuracy• Increased regulatory compliance• Improved employee security• Lowered HR costs• Increased operational efficiency• Improved decision making with advanced analytics and insights

• Confer with clients to identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information systems business solutions, and provide advice on information systems strategy, policy, and management, security and service delivery.• Manage full life cycle of design and testing phases.• Develop solution design and implement the system as per documented requirements.• Assist the client to maximize strategic business value from ERP products to provide them with vision of their end state solution and roadmap.• Analyze and solve complex issues related to data and processes.• Act as the subject matter expert on the system interface and provide guidance in conjunction with training resources as to the implementation of training to staff; including the provision of training materials and videos.• Act as the first point of contact for all issues faced by end users and provide solutions by utilizing appropriate diagnostic methods• Introduction and execution of Process improvements, enhancements and system upgrades.• Maintain a strong working relationship with the ICT business systems program manager to ensure all system requirements are being managed.Key Contributions:• Digitized several employee services, creating 100% paperless environment, embedded policy, governance and compliance in the services, increase efficiency saving workforce hours and effort.• Digitized Approval workflows for seamless processing of the requests, resulting in better employee experience, removing the need for offline follow-ups and expedited payments.• Digitized the probation review and contract renewal processes based on competency framework to automatically derive the decision, removing the personal bias and promote higher performance levels.• Integrated payroll with General Ledger and Cash Management to support automatic reconciliation and saving effort on month-end closing activities.

• Leading the continuous evaluation and evolution of HR Systems that include payroll systems, etc.• Managing and scaling a team of HRIS members to help define and drive the overall HRIS roadmap.• Managing requests for process improvements, system enhancements, and the development and/or purchase of new software applications. • Mentoring and coaching the team to develop expertise and drive process and configuration excellence.• Synthesizing and documenting requirements for process improvement, enhancements, new software, and strategic initiatives. • Acting as HR Lead for in-progress HRIS system implementation, including continued testing and configuration, security administration, report writing, system optimization post go-live, and coordination and management of cross-functional dependencies between HR, Benefits, IT, Budget and Payroll.• Ensuring that applications integrate into existing and planned infrastructure. • Supporting all HRIS systems (needs analysis, research, design, testing, quality control, deployment, training, and administration) and human resources end users in the use of HRIS applications and desktop tools (recruitment, personnel performance evaluation, and document management systems and software).• Working with COEs to translate business needs into projects, including prioritization, scheduling, and resource planning.• Thinking about quality of business processes as well as data quality and integrity by ensuring a regular audit cadence in coordination with the People Analytics team.• Actively identifying and resolving issues or opportunities for enhanced user experience and other HRIS integrations.• Developing, documenting, and maintaining all current and new HRIS business process workflows for efficiency and compliance.• Partnering with cross-functional team members and IT team members on HRIS-related issues/enhancements/queries.• Collaborating with the HR Operations team to provide support for HR technology matters.

• Worked as HR System Specialist to design and develop company policies and procedures, compensation and benefits matrix• Designing processes to provide a sound employee experience ranging from Onboarding, Self service portal, performance management, career growth, learning and development.• Responsible for company payroll and committed to achieve 100% accuracy and compliance in line with statutory and audit requirements.• In charge of HR system to drive efficiency and promote effectiveness by building relationships with Finance and IT departments.• Development of robust technology solutions as per business strategy• Create dashboards to provide insights to management / line manager about absenteeism, leave calendar, workforce trends, workforce predictions, turnover, employee satisfaction and engagement rates, employee competency, employee development and workforce compensation etc.

• Lead in requirements analysis and designing of system solution working in conjunction with business team and consultants• Review functional requirements documents, solution configuration, testing and deployment.• Design and maintain enterprise structure, workforce structures and workforce profiles• Worked with technical team closely to develop the reports using the HCM Extracts and BI publisher• Coordinate with Finance, IT and HR team to collate the data as per system templates and ensure its completeness and compliance for uploading into the system• Configuration and modification of approval rules• Responsible to troubleshoot and fix all system issues, handle change requests and incorporate changes in the system• Train the business users on existing system processes and create / review / maintain user manuals as per latest product features.• Manage all system updates and upgrades ensuring that changes are thoroughly tested and communicated.• Processing adhoc payments and monthly payroll with high accuracy including execution, salary and costing reconciliation, and payment in compliance with UAE Labor laws and company policies.Key Achievements:• I helped Kings College Hospital to transform their business onto Fusion HCM. I stretched myself into all areas of implementation, be it requirement analysis, documentation review, solution testing, data collection and mapping and training business users • I was responsible for system support, HR system operations which include administration of employee information and benefits and company payroll of more than 500 employees with 99% accuracy and passed audits successfully. I released the first payroll from new system within 3 months of implementation • I worked as a bridge between business users and off shore support team to incorporate all system changes which resulted in huge cost savings to the company in terms of vendor support

Oracle eBS• Implemented Core HR and Payroll for international business of the client (Abu Dhabi Islamic Bank), developed custom reports and integrations as a techno-functional consultant• Responsible for complete end-to-end implementation from requirements analysis, documentation, configuration, testing, User acceptance testing, production deployment and operational support.• Developed custom reports, fast formulas, API’s for data uploading and all necessary technical components for the implementation• Developed custom integrations using PL/SQL packages and procedures to transfer data to banking system for release of employee payments.Fusion HCM• Responsible for configuration, system issues and changes in Absence management, Payroll, Compensation and benefits modules• Updated system configurations to meet the changing business requirements and trained users to adapt to the new system• Redesigned the mechanism for Annual benefits (Housing, Furniture, Car and Education Allowances) to improve accuracy and performance by writing complex fast formulas.• Processed accruals, annual payments and its amortizations, provisions and social insurance• Configured changes in compensation plans (Merit, Ranking, Bonus), updated the design of Change Statements and Total Compensation Statements and integrated with Oracle payroll and processed the promotions, salary adjustments and bonus entries.• Executed benefit plans to calculate coverage and premium amounts for employees and eligible dependents and processed amortizations in payroll.Key Achievements:• I managed support engagement with Abu Dhabi Islamic Bank covering a huge scope having more than 3800 employees, vast number of elements including Annual Benefits, accruals and amortizations, multiple loan types and additional benefits and social insurance for Emirati employees

Al Ghurair Group -• Worked as a techno-functional consultant to test the application and technical components after application and database upgrade• Updated the documentation to incorporate new features and bug fixes• Trained the users on new application featuresFujairah Chamber of Commerce• Worked as a functional consultant on implementation of Core HR, Payroll and Self Service modules in Oracle eBS• Responsible for complete end-to-end implementation from requirements analysis, documentation, configuration, testing, User acceptance testing, production deployment and operational support.Key Achievements:• Succeeded in executing application upgrade and testing of Oracle eBusiness Suite at Al Ghurair Group.

Faysal Bank, Pakistan• Worked as a techno-functional consultant to test the application and technical components after application and database upgrade• Updated the documentation to incorporate new features and bug fixes• Trained the users on new application featuresWateen Telecom, Pakistan• Worked as a techno-functional consultant to implement Oracle HR (Core HR, Payroll, Self Service) modules following Oracle implementation standards• Responsible for complete end-to-end implementation from requirements analysis, documentation, configuration, testing, User acceptance testing, production deployment and operational support.• Developed custom reports, fast formulas, API’s for data uploading and all necessary technical components for the implementationKey Achievements:• Implemented HR system at Wateen Telecom meeting all functional and technical requirements of the system implementation

• Provided technical consultancy and guidance to clients related to execution of HR (Core, Self Service, and Payroll) and development of custom components at Fatima Group.Key Achievements:• Gained knowledge of new technologies i.e. Oracle eBS HCM, SQL, PL/SQL and fast formulas.