STAAH’s industry-leading technology powers a property’s distribution through online travel agencies (OTA), direct bookings and digital marketing services.STAAH works with more than 10,000 properties across 90 countries through its operations in New Zealand, Australia, India, Malaysia, Philippines, Thailand, Indonesia, UK and Europe.

Responsible for the development and growth of the BG market share of alltours flugreisen gmbh, one of the leading German touroperators and major partner of Suntours, as well as the OTAs partners (Jumbotours, etc)My main duties include identify new business opportunities, negotiate and contract a wide range of accommodation properties and services tailored to match the requirements of the company and its customers at the lowest cost of purchase. Develop and maintain strong commercial… Show more Responsible for the development and growth of the BG market share of alltours flugreisen gmbh, one of the leading German touroperators and major partner of Suntours, as well as the OTAs partners (Jumbotours, etc)My main duties include identify new business opportunities, negotiate and contract a wide range of accommodation properties and services tailored to match the requirements of the company and its customers at the lowest cost of purchase. Develop and maintain strong commercial relationships with suppliers, identify marketing and promotion opportunities, monitor and compare competitors reacting to any product, price or availability changes. Analysis of the sales of contracted accommodation to maximise profit to the company and to stimulate product growth. Also, liaise with relevant internal departments for all related queries and initiatives (new hotels, content, yield and additional rates, contract queries, product updates and online presentation). Show less

Responsible for the Management of all activities in the hotel.Planning and implementation of the marketing and financial policy of the hotel.Representing the owner in carrying out business relations with foreign and localorganizations and companies.Daily routines regarding then organizing and monitoring the whole process of guestservice.Controlling the labour obligations of the employees.Recruitment and selection of employees.

My accomplishments for few months were:- The online vision and the presence of the resort in Internet were completely changed.- Brand new resort website was presented.The entire look, the structure and the functionality of the website developed by me and built and implemented by a subcontractor.- Reservation module with POS connected to the hotel CRS was built into the site.- Loyalty customer program was introduced including a level system of benefits for repeated… Show more My accomplishments for few months were:- The online vision and the presence of the resort in Internet were completely changed.- Brand new resort website was presented.The entire look, the structure and the functionality of the website developed by me and built and implemented by a subcontractor.- Reservation module with POS connected to the hotel CRS was built into the site.- Loyalty customer program was introduced including a level system of benefits for repeated guests.- Various social media campains, regular mail marketing activities were initiated. - Increased the number of individual bookings- Contracted new strategic TO partners Show less

▪ Responsible for the whole Resort revenue.▪ Preparation of the pricing policy of the Resort.▪ Representing the owner in carrying out business relations with foreign and local organizations and companies.▪ Development and implementation of a new vision and concept of the hotel product.▪ Planning and implementation of the marketing policy of the Resort.▪ Develop strategies for positioning the hotel in specific markets.▪ Preparation and launch various campaigns, special… Show more ▪ Responsible for the whole Resort revenue.▪ Preparation of the pricing policy of the Resort.▪ Representing the owner in carrying out business relations with foreign and local organizations and companies.▪ Development and implementation of a new vision and concept of the hotel product.▪ Planning and implementation of the marketing policy of the Resort.▪ Develop strategies for positioning the hotel in specific markets.▪ Preparation and launch various campaigns, special offers and promotions to maximize sales.▪ Monitoring, market situation and competitive hotels▪ Expansion of the partnership and the opportunities for new distribution channels.▪ Establishing a network of corporate customers (MICE).▪ Monitoring and controlling the availability of the hotel.▪ Daily routines associated with reservations and sales.▪ Permanent contact and communication with all partners.▪ Actions related to the optimization of the website and the online presence of the Resort in order to increase direct bookings. Online marketing.▪ Preparation of contracts and negotiations on signing with tour operators and agents.▪ Preparing reports and forecast. Revenue analysis.▪ Contacts with advertising agencies, media and others.▪ BaVel invoicing for certain tour operators.▪ Monitor all revenue and amounts due from partners to the Resort.------▪ The first two years I was performing the duties of a Resort Manager as well:Management the activities in the Resort;Organizing the whole process of guest service;Controlling the labour obligations of the employees;Recruitment and selection of employees. Show less

▪ Responsible for preparation for the re-opening of the hotel.▪ Managing the activities in the hotel.▪ Planning and implementation of the marketing policy of the hotel.▪ Organization of the overall process of service to hotel guests.▪ Control the labor obligations and workload of employees.▪ Implementation of business relations with foreign and local organizations and companies, as well as inter - organizational relationships within the company;▪ Recruitment and… Show more ▪ Responsible for preparation for the re-opening of the hotel.▪ Managing the activities in the hotel.▪ Planning and implementation of the marketing policy of the hotel.▪ Organization of the overall process of service to hotel guests.▪ Control the labor obligations and workload of employees.▪ Implementation of business relations with foreign and local organizations and companies, as well as inter - organizational relationships within the company;▪ Recruitment and selection of staff.▪ Develop strategies for positioning of the hotel market▪ Preparation of the pricing policy of the hotel.▪ Monitoring, market situation and competitive hotels in order to prepare and launch various special offers and promotions to maximize sales.▪ Permanent contact with all partners.▪ Preparation of contracts and negotiations on signing with tour operators and agents.▪ Contacts with advertising agencies, media and others.▪ Monitoring and controlling the availability of the hotel.▪ BaVel invoicing▪ Monitor all revenue and amounts due from partners to the hotel. Show less

Developing of strategies in order to put each hotel (located in Bansko, Golden sands and Sunny beach) in its segment and to attract its target customers.Representing the company at national and international tourist trade fairs.Calculation of special offers for individual guests, SPOs and contract rates for travel agents and companies.Observation of the market and competitor hotels, drawing up analyses of competitors and statistics of the market.Preparing of contracts… Show more Developing of strategies in order to put each hotel (located in Bansko, Golden sands and Sunny beach) in its segment and to attract its target customers.Representing the company at national and international tourist trade fairs.Calculation of special offers for individual guests, SPOs and contract rates for travel agents and companies.Observation of the market and competitor hotels, drawing up analyses of competitors and statistics of the market.Preparing of contracts, negotiation and concluding hotel accommodation agreements. Contacts with adverstising agencies, medias, etc.Monitoring of the occupancy of the hotels.Revenue management Show less

Developing of new strategies and special offers in order to increase occupancy of the hotelCalculation of rates for individual guests, for travel agents and companies;Permanent observation of the market and competitors, drawing up analyses of competitors and statistics of the market.Leading negotiations and concluding of hotel accommodation contracts for the forthcoming seasons and the current one.Contacts with advertising agencies, medias, etc.Monitoring the hotel… Show more Developing of new strategies and special offers in order to increase occupancy of the hotelCalculation of rates for individual guests, for travel agents and companies;Permanent observation of the market and competitors, drawing up analyses of competitors and statistics of the market.Leading negotiations and concluding of hotel accommodation contracts for the forthcoming seasons and the current one.Contacts with advertising agencies, medias, etc.Monitoring the hotel occupancy.Invoicing the accommodation services on contracts and walk-in customers.Revenue management Show less

Contact with and assistance to hoteliers and partners of the Tour operator. Control and supervision of the conditions and the provisions according to contracts, as well as the level of the contracted services and the Health&Safety.Consulting activities; Information and advertising activities. Coordination and mediation functions. Customer service:- Crisis Management- 24 hrs Emergency Phone Management- Flight and Accommodation Crisis Management-… Show more Contact with and assistance to hoteliers and partners of the Tour operator. Control and supervision of the conditions and the provisions according to contracts, as well as the level of the contracted services and the Health&Safety.Consulting activities; Information and advertising activities. Coordination and mediation functions. Customer service:- Crisis Management- 24 hrs Emergency Phone Management- Flight and Accommodation Crisis Management- Bookings and direct sales of products or additional services to the customers of the Tour operator.- Receiving and settling any issues of complaints and claims made by the customers. Show less

Administrative and organizational activitiesTranslation of the document flowchart for the Management Board of the CompanyInterpretation at the meetings of the Management BoardInterpretation at business meetings, task forces and other company events.Translation of the documentation related to the activities of the company departments (reports, contracts, presentations, investment and repair programs, business plans, etc)

Freelancer (Summer seasons 2002, 2003 and 2004)

Freelancer (summer seasons 2002, 2003 and 2004)