I have adopted various hard skills like Planning curriculum & lesson plans, maintaining records, Classroom management, Conflict resolution, Up-to- date teaching methods, Behavior management, Performance evaluations, Awareness of technological advancements, Ability to grade assessments, and Basicknowledge of all subjects. Also gain some soft skills like good verbal and written communication skills, Leadership. Time management, People skills, Problem solving & troubleshooting, Critical thinking, Discipline. Ability to handle stress and pressure, Team spirit, and Collaboration.I have also worked according to my KRA such as renewals by increasing renewal rates, indicating customer satisfaction and loyalty. A boost in recurring revenue, contributing to the company's financial stability. Stronger client relationships, resulting in more referrals and business opportunities. Then my CSAT scores indicate that customers are more satisfied with the company's offerings. Reduced customer complaints and issues, demonstrating effective problem resolution. Improved customer loyalty and a higher likelihood of repeat business. Also Improved NPS scores, showing that customers are more willing to recommend the company's products or services to others. Enhanced brand reputation, leading to increased trust and credibility in the market. A positive impact on customer retention and customer lifetime value.

I was a Design Intern for six months at Saptasatij Industries Pvt. Ltd., Pune. Where I have adapted various skills from technical to non-technical such as designing Tool and Die to project management.

I had 1 month internship in Electric Loco Shed, Ajni