▪️NACH registration and presentation in Bank.▪️preparing NACH MIS AND RECON. ▪️ Good knowledge of CIBIL ( Posidex reports/ Pennant / Indus software as well).▪️ Final checking and disbursement of personal loan.▪️ Managing and handling the money view product and team .▪️Worked as an auditor in disbursement team.

•Customer Communication and Service Request handling from branches and Hub within stipulated TAT• Custodian of the Loan documents and files of customers at CPC and Storage Vendors at Pan India level.• Managed customer service request processing team ensuring timely and accurate closure of service request like issuance of list of documents, copy of documents & dispatch of loan closures.• Service Request management: requests for list of documents, scan/copy of title documents… Show more •Customer Communication and Service Request handling from branches and Hub within stipulated TAT• Custodian of the Loan documents and files of customers at CPC and Storage Vendors at Pan India level.• Managed customer service request processing team ensuring timely and accurate closure of service request like issuance of list of documents, copy of documents & dispatch of loan closures.• Service Request management: requests for list of documents, scan/copy of title documents, retrieval of title documents for closed cases and so on. a. Timely closure of service requests.b. Ensure First time right service request closure to branches.c. Quality closure of SR remarks.• Dispatch to branches:a. Timely dispatch of documents to branchb. Ensure delivery of documents to correct location• Preparation of Cersai and CKYC creation of all applicants of disbursed loan accounts.• Knowledge about collateral / security related SR. Show less