Hritik Bhatnagar Email & Phone Number

Gurugram, Haryana, India

In Discovery Mode!

Bangalore

▪ Program Management & Customer Retention- Conducted market research (secondary/primary research) to identify key geographies for new city expansion.- Initiated the Net Promoter Score (NPS) mechanism and a Root Cause Analysis (RCA) mechanism to boost customer retention by 63%.- Understanding cost control, reviewing P&L statements, and providing recommendations to boost profit margins.▪ Strategic Project Management - Successfully managed and Delivered key projects (Rapido, EJACDS, Routematic, etc)- Customer Lifecycle Management - Upselling and nurturing business relations with the existing customers.▪ OEM Relations and Dealer managementCurrently managing 12+ dealerships for both B2B and B2C sales across Bengaluru, Kerala, and Maharashtra. Responsibilities include fostering relations with OEMs and developing partnerships with new dealerships, while also providing operational support to drive channel sales.▪ Business Operations and Cross-functional Team Coordination▪ Institutional sales- B2B: To expand into new cities through institutional sales and generate higher volumes.- Product Presentation: Create awareness about Battery Swapping technology in new and upcoming markets.- Client Management: Customer Engagement, Business Proposals and Negotiations

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

To understand and produce a market research report for Battery Swapping in HEV segment, I had done:- Market sizing and fleet size estimation ​- LCV, MCV, HCV pricing and applications​- Intercity and Interstate logistics​ and Sea Port Operations of HCV and MCV segments​- Unit Economics and vehicle leasing of Commercial vehicles ​- Total Cost of Ownership of Commercial Vehicles

Noida

Technical Sales and Vendor ManagementGIZ Indo-German Energy Program▪ Worked closely with the business and technical teams to evaluate business processes, forecast requirements, and identify areas for improvement.▪ Developed and implemented solutions for the program.Micro-Grid solutions - YOMA Micropower▪ Analyze business needs and design technical systems, documentation, and costing.▪ Conclude User Acceptance Testing (UAT) and perform remote site analyses.

Gurugram, Haryana, India

Efficiency Comparison of two identical solar inverter connected with a fixed and tracking solar photovoltaic system

Master Of Business Administration - Mba, General Management

Bachelor'S Degree, Renewable Energy Technology

- Secured 3rd rank in the Inter-faculty Innovation Hackathon - Secured 1st rank at the Renewable Energy India Expo 2017 for demonstrating.

Education record

High school