950+ FTE Org. HR, Safety, Risk Management, DEI, Learning, Employee Engagement, Benefits, Employee Relations, Compliance, Compensation, Recruiting, HRIS, Onboarding.

Support the Western USA 1,600 employees, 8 states, 12 companies, and over 100 locations. Eventually grew to over 2,400 EEs.Organization wide policy making and coverage for 5,000+ FTEs.10 direct reports including HR Lead, HRBPs, HRIS etc.Strategic guidance, legal analysis, comp analysis, mergers and acquisitions and due diligence.

Lead HR function for associate relations and strategic planning within service lines, and general liason for analysis and changes.

Lead the long term strategy and daily tactical approaches for this 2000+ employee $11m+ annual revenue operation, a start up/entreprenurial business in the home health care industry. Developed long term strategy, streamlined and tracked key metrics across business functions and created operational departments.Increased profitability by $2.5 million within 18 months and EBITDA revenue by 70% in the same time frame through innovative procedures, technologies and successful contract renegotiation.Created programs for online training, payroll efficiency (saving $40,000 in costs over 12 months), expanded recruiting and focused business strategy growth.Oversaw growth of operation from 950 clients to 2000+ clients in 18 months.Reported on all P&L and budgetary items to owner and board.Planned and executed strategic vision for 5 year growth.

Consult and assist business owners as Human Resources, Business Growth, Operations, Safety & Work Comp for 75+ clients in industries ranging from 1) Blue Collar to Retail/Office 2) Employee counts of 6 FTEs to over 1,300 FTEs per site 3) Union and non-union, salary and hourly, piece-work, commission, prevailing wage/certified payroll, and seasonal. P&L for $240 m annual book of business.Specific Industries Serviced: Trucking, Housekeeping, Medical/Home Health, Transportation, Entertainment, Amusement Park, Warehousing, 3PL, Plumbing, Property Management, Food Service/Restaurants, Manufacturing, Construction, Towing, Gas Stations, HVAC, Auto Recovery, Landscaping, Educational Development, Retail, Auto Repair, Car Wash, Resort Mgmnt, Chemical Waste and Recycling etc.Found ways to make a positive impact by partnering with Southern California businesses and providing strategies for success. Analyze current personnel policies and procedures, and identify any gaps in compliance. Identifying more efficient ways to handle employee benefits, health insurance, workers'​ comp. coverage, workplace safety programs, compliance with federal and state employment laws, labor and workplace regulatory requirements and related admin responsibilities.Coach and consult owners in regards to company structure, org. dev., leadership development, supervisor training, hiring/terms, handbooks, Emp. Relations, new laws and regs, and best practices. Provide guidance, training, and support to business owners, supervisors and employees with strategic and tactical human capital management, employment law compliance, benefits admin., EE relations, org. dev., risk mgmnt., safety and workers’ comp. admin..Ensure high quality guidance, training, and support to business owners is provided with strategic advice regarding, reductions, growth, mergers and acquisitions.Executive coaching and management coaching to help high potential individuals outline and achieve their developmental goals.

Directed all HR Functions (risk management, investigations, benefits, recruiting, ee relations, training, org development, doc mgmnt, cert updates, vendor negotiations, new laws, workers comp, payroll etc). office mgmnt and financial audits. Managed 7 ftes and provided service to the rest for the 450+ employee company (HR and Office). Business Operations: Hospitality, Senior living, Kitchen, Restaurant style service, Hospital Env., Care Giving, Health Care, Maintenance, Architecture, Construction, Activities Management, Marketing, Medical Billing, Accounting, Business Office. 3 locations (LA, Ojai, Victorville), 8 Campus centers. Skilled Nursing "SNF", Assisted Living "RCFE", Substance Abuse - Rehab, Memory, Independent Living.ACHIEVEMENTS: > Negotiated/ Created/Mgd plan to save $250,000 in costs due to healthcare structure.> Helped in Creation/Mgd plan to save $1,000,000 in costs due to restructuring of employees in Ojai.> Reduced UI Costs in LA Campus by $150,000 in 2 years> Reduced new W/C Claims Cost by $650,000 in under 2 years.> Reduced EPLI/Severance payments by 80% over 2 year span> Strategically drove the company focus in eliminations of positions/replcmnt/successions/ new hire focus> Re-wrote entire handbook in 2015> Managed lawsuits from prior leadership to conclusion> Managed EEOC Claims from prior leadership> Championed the cause of St. John of God as the company representative.> AAP created.> Bkgrnd check changes. > Change in filing system.> Reduction in W/C process.> Increased cooperation across all depts.> Streamlined hiring process and Increased HR role in Hiring Process. > Trained new HR reps on most aspects of HR from scratch.> Gave urgency to projects of license updates and verification and Full cycle HR audit. > Successfully managed the layoff /RIF of 50 employees. > Comp. plan model/analysis creation> Annual Review change (saved CEO over 100 hours of work/yr)> Lowered UI claims and won 85-90% of the cases appealed.

Direct functions and improvements for multiple departments.30+ direct reports- 4 departments (Patient Support, Credentialing, HR, Office Management).Prepare reports, strategic decisions, budgets and analysis for CEO/Top Level Management.DIRECTOR OF HUMAN RESOURCES- 3 Direct ReportsHR services 500 FTEs over multiple states- Including recruiting, onboarding, employee relations, discipline, corrective action, morale events, payroll, 401k, W/C, FMLA, CFRA, PDL, UI Claims, COBRA, Space Planning, Staff analysis, Investigations, terminations, and training in all relevant capacities. Risk Management and Financial Analysis were also included.DIRECTOR OF PATIENT SUPPORT - CALL CENTER- 23 Direct ReportsCall Center taking 8000+ calls per week, lean staffing, reps all highly trained and organized. All aspects of revenue cycle management except posting, banking and CPT coding.ACHIEVEMENTS: Reduced staff by 2 FTEs while increasing efficiency. Reduced costs by $60,000 per year. Increased output per rep by 30 calls per day on average. Streamlined entire process. Created teams within PSS to improve focus. Received rave reviews from all clientsDIRECTOR OF MEDICAL CREDENTIALING- 6 Direct ReportsCredentialing handles the enrollment of 3,000+ physicians- including new groups, changing groups, ERAs, EFTs, EDIs, PTANs, Licences, NPIs and EIN situations. ACHIEVEMENTS: Greatly increased tracking of packages. Increased urgency of movement. Reduced staff. Cross trained PSS staff to assist with credentialing work. Increased transparency of all credentialing movement throughout the companyDIRECTOR OF OFFICE MANAGEMENT- 2 Direct ReportsOffice Manager, Back up, and Receptionists reported to me. I approved expenses, coordinated vendors, and ensured efficiency in medical subpoena and record requests. ACHIEVEMENTS: Standardized ordering, reduced waste, increased output of receptionists, decreased need for staff, increased security of incoming checks.