Matthew Stevens Email & Phone Number

Dallas-Fort Worth Metroplex

Sole HR professional in a company with 120–160 employees, managing all HR functions including employee relations, compliance, and administration, ensuring streamlined operations.Increased employee retention rate by 10% in 12 months, resulting in cost savings and improved morale.Developed a comprehensive employee handbook, delineating company policies and expectations to ensure consistent understanding and adherence across the organization.Implemented a new payroll system in 3 months enhancing payment accuracy and efficiency, and played a pivotal role in the setup and successful opening of two new locations.Oversaw the accurate processing of payroll, ensuring compliance with applicable laws and company policies while addressing discrepancies and resolving employee inquiries.

Dallas-Fort Worth Metroplex

Efficiently managed multiple tables and orders during peak times, highlighting the ability to multitask and prioritize in a dynamic environment.Collaborated closely with kitchen and front-of-house teams to facilitate seamless service and enhance operational efficiency.Assisted management with strategic floor cuts to optimize service flow and acted as a lead server, coordinating team activities to ensure efficient and exceptional service.

Dallas-Fort Worth Metroplex

Achieved a trainer position with the company helping onboard and train new employees through company procedures and protocol.Assisted management with strategic floor cuts to optimize service flow and acted as a lead server, coordinating team activities to ensure efficient and exceptional service.

Organized music library of over 3,000 titles and over 10,000 physical copies in 3 months.Designed and implemented an organizing system for the entire instrumental music department cutting the time needed to pull and process music requests by approximately 50%. Led to faster implementation and preparation for upcoming concerts and new sets.

Scratch kitchen moonshine-inspired restaurant. Worked as a mentor to help train and onboard new staff while developing and refining customer service skills and sales techniques. Assisted team members on a day to day basis with job responsibilities and helped management whenever need arose.Cultivated strong relationships with a diverse clientele, listening actively to needs and concerns, ensuring a high-quality dining experience.

Dallas-Fort Worth Metroplex

Achieved progression from the server position to management. Used the opportunity to refine my business acumen in regards to P&L's, Scheduling, Labor Reports, and other areas. Trained and onboarded new hires while managing my own department of employees.

Dallas-Fort Worth Metroplex

Progressed to a training position within the store. Helping assist new hires through the training process and being a cultural ambassador for them in their first few weeks with the company.Selected to travel and lead training initiatives at multiple locations, emphasizing the consistent application of company standards and protocols, underscoring the adaptability and effectiveness of training programs across diverse operational landscapes.Progressed to a training position within the store. Helping assist new hires through the training process and being a cultural ambassador for them in their first few weeks with the company.

Bachelor'S Degree, Human Resources Management With A Minor In Business Administration

High School Diploma