Herbert Roes Email & Phone Number

Shelby, North Carolina, United States

• Quoted accurate and competitive prices for products and services, effectively negotiating terms and conditions.• Collaborated closely with vendors and suppliers to efficiently facilitate customer orders, ensuring the timely delivery of materials and products.• Successfully streamlined inventory location through an impactful internship project, optimizing the reorganization of branch inventory for enhanced efficiency. This required high problem-solving skills and persuasion skills to achieve stakeholder buy-in. • Picked and prepared products for delivery, maintaining meticulous attention to detail and accuracy.• Scheduled and coordinated deliveries with the logistics team, ensuring prompt and secure transportation.• Produced precise invoices and conducted thorough reviews to proactively address discrepancies and swiftly resolve invoicing issues.• Managing accounts receivable by diligently tracking and reconciling customer payments.• Received new shipments, updated stock levels, and diligently maintained accurate records.

Huntersville, North Carolina, United States

• Provided exceptional customer service in a fast-paced retail environment, ensuring a seamless and satisfying experience for customers.• Assisted customers with their inquiries, product selection, and completing transactions, delivering a high level of personalized service.• Effectively handled customer complaints and resolved issues in a professional and timely manner, maintaining customer satisfaction and loyalty.• Managed inventory by organizing shelves, restocking merchandise, and ensuring products were properly displayed, contributing to a visually appealing and organized store.• Contributed to a positive work environment by collaborating with team members, fostering strong teamwork, and supporting colleagues as needed.• Performed various operational tasks, including unloading trucks, processing deliveries, and maintaining cleanliness and tidiness throughout the store.