Provided technical support across multiple locations within a cluster of Equitas Small Finance Bank Ltd.,ensuring seamless IT operations anduser satisfaction. Diagnosed and resolved hardware, software, and network issues,guaranteeing optimal functionality across diverse environments.

Demonstrated expertise in Windows and other OS, managing systemconfigurations, updates, and troubleshooting with precision.Engaged in vendor management, negotiating contracts and ensuringtimely delivery of IT resources, optimizing costs and efficiency.

Managed and optimized network infrastructure for GST Office acrossmultiple client locations in Mumbai. installation and configuration of critical network devices, including routers,switches, and firewalls.