Sarwat Khan Email & Phone Number

Organizational BehaviorIndustrial Project - 1 : HR Thesis Principles of Management

Pakistan

•Workforce Management: Manage a headcount exceeding 1,000 employees; oversee various aspects of workforce management.•Talent Management: Oversee personal development plans for high-potential employees; drive performance management processes, including goal setting, mid-year reviews, and implement performance improvement plans as needed.•Culture & Engagement: Develop and execute employee engagement action plans based on survey results; implement engagement initiatives and recognition frameworks to reinforce company values and arranged townhall.•HR Analytics & Data Monitoring: Ensure accuracy and timeliness of employee data in HR systems; use analytics to assess HR tools and policy effectiveness.•Talent Acquisition: Identify talent needs; align acquisition strategies with business requirements; support recruitment processes, including job requisition creation, interview scheduling, CV screening, and recruitment campaigns.•Learning & Development: Participate in the design and delivery of safety trainings; conduct learning needs assessments; support development programs.•Succession Planning: Spearhead succession planning initiatives; ensure seamless transitions and organizational continuity.•Performance Development: Design and implement performance development plans for the Talent Lead Program; foster professional growth and effectiveness.•Workforce Management: Manage a headcount exceeding 1,000 employees; oversee various aspects of workforce management.

Karāchi, Sindh, Pakistan

Working closely with the leadership team for providing strategic direction in implementing the HR Policy Manual, employer branding, and organizational development to meet the standards set by Lockton Global. Leading the digitization of HR Processes through the implementation of Decibel for employee records, self-service, goal-setting, performance appraisal, recruitment, and training.

Pakistan

Worked closely with Group Head HR and Administration and CEO to determine staffing requirements, and identify, select and onboard candidates for senior-level positions. Successfully closed around 250 vacancies within the initial two years, exceeding the expectations of the Management.Successfully championed employee engagement programs resulting in increased employee engagement level by 10% as per the Engagement survey conducted by Engage Consulting and maintained the attrition rate at 3%.Spearheaded value-added employee award and recognition programs including an annual employee recognition program and star performer awards for each quarter.Successfully conducted Meet the CEO luncheons and dinners with all the departments; resulting in better productivity and boosting workplace morale.Worked closely with CEO for manpower planning, arranging town hall meetings in each quarter, resolving employee grievances, job realignment, job rotation, and team-building projects.Executed 360 surveys for the top management, and salary surveys for the insurance sector with a renowned HR Consultant.Contributed to the implementation of new HR policies and procedures based on corporate guidelines for the TPL policy manual.Played an integral role in academia and corporate linkages and promoted TPL as an employer brand in career fairs, ICAP - Trainee Induction programs, Experiential Learning Projects with IOBM, and on our official social media pages. Partnered with the leadership team to understand and translate the overall strategic priorities into quarterly goals and objectives. Act as, and be seen as, a respected and trusted strategic HR adviser to develop our people.Moderated Facebook Workplace platform for TPL Insurance for the past two years. Leading the internal communication, announcements, emails, managing campaigns, and keeping employees engaged nationwide.

Served as an HR leader to corporate Head Office and Business Development Manager of Wholesome Foods with dual reporting to Manager HR and Directors.Reinforced corporate values in all spheres of the organization and transformed a passive workforce into a performance-based workforce resulting in more employee engagement, revenues, and formation of new business units. (Wholesome Foods, Zeh Creations, HAREC, and Laya)Empowered human resource culture centered on responsiveness, responsibility, diversity, and inclusion.Streamlined talent management, and leadership development and introduced performance-based compensation throughout the organization.Successfully determined the staffing requirements, especially for new businesses and, managed the entire recruitment and selection process of around 30 individuals for Hashwani Group start-ups. Conducted competency mapping and succession planning sessions to determine organizational deficiencies and built development plans accordingly to fill the gaps.Resolved complex employee relations issues. Escalate them to senior team members and Directors as appropriate.Engaged six Experiential Learning Project teams from top business schools and proposed solutions to Hashwani Group management regarding Wholesome Foods marketing and the HR Department.Headed BTL activities in the top 25 corporate entities and 10 leading supermarkets.Successfully imported machinery and inventory for Wholesome Foods.Developed and implemented the marketing strategy for Wholesome Foods. Oversaw their product and business development and online sales of all products: smoothies, ice creams, and frozen fruits and vegetables.

• Responsible for identifying training needs and developed training programs to ensure constant learning and growth of employees. Launched and maintained yearly training calendar.• Responsible for sending our relevant material in “From the desk of HR Department” emails on daily bases.• Conducted training session on Time Management.• Co-developed company’s first ever standardized increment process. • Saved company’s cost through meticulous record keeping and ensuring that company didn’t pay for benefits for which employees were ineligible.• Introduced HR on ERP for employee record, attendance, self service, payroll, and performance appraisal.• Successfully introduced and conducted the first ever long service award ceremony. • Responsible for setting up the reading corner, initiated job rotation and departmental meetings.• Devised creative and cost effective incentive and morale boosting activities (including birthday celebrations, recreation activities) to increase employee engagement and productivity.

• Played a key role in establishment of the HR Department and aligning the HR Function with the organization strategy.• Successfully prepared and implemented HR Policy Manual covering working procedures and guidelines, employment terms and conditions, reward plan and group policies.• Conducted job analysis, wrote job descriptions for all positions and eliminated job redundancies.• Introduced and conducted the first performance appraisal and implemented performance management system.

• Designed orientation part of induction training • Developed documentation for internal processes of Learning and Development wing.

• Taught Kindergarten students and participated in arranging co-curricular activities• Participated in launching the library in school.

The Harbour Front Building

• Shortlisted candidates for Management Trainee Program: Engineering, Finance, Marketing and HR, conducted interviews on phone, organized written tests, arranged interviews, managed and organized internship database and career portal.• Shortlisted candidates for Legal Secretary job opening advertisement placed in Dawn newspaper.• Conducted quarterly appraisal and annual appraisal of all employees.• Conducted survey on MT Program and Internship Program in different organizations.

Bath Island

• Organized and arranged events: Multilateral Investment and Trade Conference, Micro Finance Conference, Small Medium Enterprise Conference and Japan Pavilion at Expo Center.• Prepared press release reports and carried out client’s services.

I.I Chundrigar Road

• Designed Customer Satisfaction Form for their product Diebold ATMs. Prepared cover letter for head offices and branches of banks, sent the survey form and letter to all customers, monitored the process, evaluated the data and submitted the report to the CEO of the Company.

Gulshan E Iqbal

• Worked with staff recruitment. Organized written tests, arranged interviews, managed and complete new hire record and conducted orientation programs.

Bba(H), Human Resources Management

MAJOR COURSES: Recruitment and Selection, Training and Development, Strategic Human Resource Management, Organizational Change.

Master Of Business Administration (Mba), Human Resources Management, 3.0

MAJOR COURSES: Performance Appraisal and Management, Salary and Compensation, Leadership Studies, Public Relations and Corporate.