Hugo Rosado Santos Email & Phone Number

Lisbon, Pt

Strategic Technology Leadership: Successfully developed and executed technology strategies aligned with business objectives, driving digital transformation initiatives and leading organizations through disruptive change.Innovation and Emerging Technologies: Proven ability to identify and adopt emerging technologies to create business value, leveraging AI, IoT, cloud computing, and data analytics for competitive advantage.Operational Excellence: Led large-scale IT operations, overseeing infrastructure, cybersecurity, enterprise applications, and IT service management to ensure high availability, scalability, and cost efficiency.Stakeholder Collaboration: Built strong relationships with executive leadership, business partners, and cross-functional teams to align technology initiatives with organizational goals and drive collaboration across departments.Vendor Management: Extensive experience in negotiating contracts, managing vendor relationships, and ensuring service level agreements (SLAs) are met, resulting in cost savings and improved service delivery.Team Leadership and Development: Led global teams, fostering a culture of innovation, collaboration, and professional growth, attracting top talent and building high-performing teams.

Lisbon, Pt

Head of Application Management: - Business Analysis- Solution Design - Solution Delivery- Outsystems - SAP - Data&Analytics (PowerBI, Azure) - Digital Workplace & Mobility - Transformation & Innovation

Lisboa, Pt

Lisbon, Lisboa, Pt

Head of Managed Services & Nearshore- Nearshore solutions;- Managed Services;- Digital Transformation & Innovation solutions- Agile Teams

Lisboa, Pt

My main responsibilities are to create and manage a team to ensure:- Ensure excellence in delivery to internal and external customers (team of delivery managers);- Engage and be the client face for the project (international projects and nearshore models);- Managed Services design and management;- Capable of evaluate new technologies and participate in the continuous improvement of applications and solutions (transformation and innovation programs);- Contributes and ensures delivery according to the strategic direction (PMI - PMP, Agile, Scrum, devops, portfolio management, financial management) ;- Proposal Center (set up and manage);- Microsoft Partnership Management (responsible for managing and promote this partnership in the organization);- Software Delivery Factory (creation and management);

Lisboa, Pt

Managed Services DesignDevops Transformation ModelTranformation and Innovation ModelsITSM, Asset Management and Portfolio Management

Lisboa, Lisboa, Pt

- Business Responsible for Portugal Region (Directive seat) - Strategy definition and operational management, - Sales, Marketing, Large Accounts - Software Factory - Sales Team Coordinator for Pessoas&Processos Portugal- Sales Team planning and reporting;- Account Management;- Market & Brand Solution Design; - Effective business and opportunity management;

Lisboa, Lisboa, Pt

As a Unit Manager I have the responsibility to develop strategic solutions according to the market demand.I have the responsibility:- Create and develop a consulting services offer;- Focus on vertical business solutions;- Identification, management and development of new business;- Drive more effective business and opportunity management;- Deliver successful projects;- Account management;- Team management;- Financial control over the business unit;- Define, drive and execute on negotiation strategies;- Develop accurate, relevant and complete commercial plans;Technologies: JAVA, MySQL, OutSystems, C#, SQL Server, Microsoft .Net, Android / IOS

Lisboa, Pt

Managing a Program of Technological Implementations for a new Payments Processor (Includes: Issuing, Acquiring, Transaction Processing, Terminals(ATM and POS), Cards Personalization, full CPD Infra-structure with DR capability's, Organizational Tools - Intranet, Internet, ERP - SAP, Remedy, etc)

Lisboa, Pt

Working as Project Manager at SIBS GPP on complex, mandatory and critical Business Projects. Expertise on payments systems: Issuing and Aquiring.

Blue Bell, Pennsylvania, Us

Participate on all of the project cyclesRequirements Definition ConsultantDocument Management SpecialistWorkFlow and BPO Specialist Experience in Solutions design, Architecture and ImplementationTeam Technical Leader Coaching new team membersIn charge of Partner relationshipTechnologies: C++, C#, Fabasoft Development, SOA, XML, SQL2000/SQL2005, Microsoft Performance Point Server, Microsoft Analysis Services, Microsoft Reporting Services, Synchronous and asynchronous integration specialist.

Blue Bell, Pennsylvania, Us

Electronic Document Management (EDM). Electronic Content Management (ECM), Records Management (RM), Customer Relationship Management and workflow solutions for cliente Document and Records Management (DRM); Process Definition, Reengineering and Optimization (BPO). Program Development, Integration Test Contultant, Information Systems Consulting, Project Management Activities.Technologies: C++, C#, Fabasoft Development, SOA, XML, SQL2000

Blue Bell, Pennsylvania, Us

Software Developer in Microsoft Technologies (C++, C#, SQL)Software Analyst, Software Engineer, Process Reengineering

Freelancer IT services

Master In Management, Digital Innovation

Executive Program, Project Management

5Y Lic, Computer Science Engineering

12º, Computer Science