Tammy De Jong, Ms, Sphr, Shrm-Scp Email & Phone Number

At Whitney Management Corporation, I make a difference everyday by “putting the People back into Human Resources”. HR = Human Relationships. Rather than accept the status quo, I ask why and change processes to work with today’s workforce. I strive for excellence in myself and others. I create a vision and path to help others to achieve excellence. Excellence is not about any individual, it is about striving to do the best work we can do, even when no one is looking and without any other motive. Join me in my journey to excellence.

Houston, Texas, Us

Vancouver, Washington, Us

As HR Director, I catalyze positive culture, employee performance improvements, and corporate growth by leading agency-wide HR operations as member of Executive Leadership Team. I spearhead personnel and people management operations, resolve complex union and non-union issues in conjunction with management, and lead investigations to determine appropriate action for effective resolution. I advance employee productivity and regulatory compliance by recruiting, hiring, onboarding, and training staff across all levels; monitoring completion of Learning Management System courses, and ensuring all employees hold current licenses/certifications. I bolster digital footprint and corporate reach by contracting with vendors to improve online presence and effectively target professionals. » My work facilitating advanced leadership training to managers improved individual management skills, coaching techniques, and emotional intelligence.» I successfully negotiated a new three-year Union contract that benefited employees and the company. » By restructuring a recruiting program to reach highly skilled employees across diverse markets, I enriched the recruitment pool and grew retention rates.» In this role, I created the STAR program by selecting a cross-departmental group of staff and managers to form Recognition Committee and launch an innovative digital recognition platform.

During my tenure at Cadet Manufacturing, I drove the attainment of primary corporate goals by spearheading and successfully delivering critical initiatives. I championed operational excellence and revenue growth by overseeing high-profile projects through total development lifecycles. I secured on-time and on-budget completion of all projects by consulting with the Executive team to secure necessary resources, resolve operational issues, and guarantee completion of all milestones. I ensured ROI levels exceeded internal targets following process/system transformations by communicating with senior management and devising targeted strategies to improve underperforming areas. » By identifying persistent issues, formulating strategic resolutions, establishing evaluation criteria, and vetting vendors for optimal system management, I bolstered HRIS system functionality.» As Executive Project Coordinator, I launched a new Learning Management System and created accompanying training program, which significantly increased system fluency and usage amongst all staff and managers.

Vancouver, Wa, Us

While working as HR and Payroll Manager, I enhanced organizational planning, growth strategies, and operational management by initiating continuous process improvements and developing goals-based HR practices. I led organizational advancements by implementing best practices for recruitment, hiring, onboarding, and termination; developing employee relations structures that mitigated issues; selecting and administering benefits plans and payroll; and conducting periodic audits to secure total regulatory compliance. » To establish the inaugural HR department, I designed internal structures, drafted policies and procedures, and partnered with key stakeholders to solidify best practices in HR and people management. » I connected all employees with critical benefits by negotiating with vendors to select new insurance plans, meeting with individuals to present options, and collecting feedback for continuous improvements.» My efforts to analyze and select the new HRIS/Payroll system that replaced outdated program/vendor significantly lowered response times and improved process functionality.

As HR Manager, I directed operations for seven clinic locations in the Vancouver, WA, and Portland, OR areas, while implementing company-wide process transformations to enhance employee performance, retention rates, culture, and quality service delivery. I bolstered candidate pool, employee morale, and regulatory compliance by orchestrating all operations for recruitment and hiring, benefits administration, staff/manager training, leave programs, OSHA compliance, and performance recognition programs. I resolved personnel matters by conducting comprehensive investigations, mediating employee/supervisor disputes, and employing necessary corrective actions. » In this capacity, I evaluated, selected, and launched new HRIS/payroll system and facilitated accompanying manager training, which enhanced user functionality and practical usage. » By evaluating departments and standard operating procedures to identify flaws, collaborating across departments to design practicable resolutions, and creating custom content including Lean Manufacturing and New Manager Training to cement streamlined improvements, I restructured corporate operations and made significant enhancements. » I coached managers in advanced behavioral interviewing techniques, which reduced turnover and improved new hire quality by 25%.

Provided HR expertise and guidance to employees, management, and department teams with a combined total of more than 2,000 employees.» Conducted employee investigations and follow-up disciplinary action including terminations.» Responsible for entire hiring process from recruitment through orientation, staffing average of 25 positions per month. Conducted all corporate new hire orientations and ensured paperwork was legally compliant and complete.» Re-engineered workflow for high volume recruiting and application processing through online application system.» Led HR software project team and worked directly with vendor to design and implement new online application software. Developed and provided system training to all managers and supervisors. Provide regular management and applicant support for online recruiting software and HR information system.

Alexandria, Va, Us

Supervised and directed the Information Technology needs of staff and officers in the state of Alaska, which included supporting twenty-nine sites and more than 250 users. Traveled to all sites, evaluated information technology use, and made recommendations for training and new equipment. Trained staff, volunteers, youth, and senior citizens to use computer software programs and provided training in various topics, e.g. disaster training. The training was conducted at individual sites, sometimes in remote Alaska villages or via computer network applications.

Master Of Science, Human Resources & Labor Relations

Bachelor Of Business Administration, Management Information Systems