Humberto Salgado Email & Phone Number

Des Plaines, IL, US

• Product Management | Product Strategy | AI Solutions | HPC | Business DevelopmentProduct strategy development of custom and high-quality purpose built High Performance Computing (HPC) systems, Workstations, Desktops.
• Set baseline requirements reflecting customer needs (such as product features and performance) and define cost targets.
• Database to foster transparency of information, data, and products so organization can readily compare requirements across similar projects.
• Define Ace's product goals and vision, develop roadmaps, conduct reviews and discussions with Engineering and all key stakeholders.
• Efficiently managing change requests that crop up throughout the product development process.

Dallas, TX, US

• Program Development | Reporting | Data Analytics | Automation | Business Intelligence | ScalabilityEngineering Solutions | Leadership | Collaboration | Management | Technical SolutionsConstructed dynamic real-time.
• Spearheaded the revitalization of legacy HQ RAN engineering reporting frameworks, migrating to the Palantir Foundry AI platform, significantly enhancing decision-making capabilities by generating actionable insights.
• Modernized analytics operations by managing and mentoring a team of contractors and junior engineers, eliminating customer pain points, debugging, refining feature requests, and enhancing code development, successfully.
• Devised execution of innovative strategies for peer-to-peer learning that facilitated teamwork and problem-solving among cross-functional internal and external organizations, encompassing C-Suite, OEM, Vendors.
• Established mechanisms to regularly review and act upon the Voice of the Customer (VoC). Efforts led to a 20% increase in customer enhancement of services and Net Promoter Score (NPS).
• Implemented automated processes, eliminating over 60+ hours of manual input processing, data mining, consolidation, and scaling of over 20+ database sources. Improved workflow efficiencies by 50% and enabled real-time.

Dallas, TX, US

• Systems Engineering | Product Strategy | B2B | Best Practices and Standards | Technical Pre-Sales Project Engineering | Technical Support | Consulting | Solutions | Deployment & IntegrationPlayed a pivotal role as a.
• Established measurable acceptance criteria for wireless mobility projects Statement of Work (SOW), leading to a 40% reduction in project delivery time and reduced negative customer feedback by 20% through efficient and.
• Collaborated with the sales and marketing teams on 8 high-value deals, providing essential technical support and expertise that contributed to a 25% increase in sales revenue within the wireless mobility segment.
• Evaluated RFP and RFI requirements and competitive analysis from OEM vendors and third-party optimization services, leading to a 10% increase in the win rate of bids and proposals.
• In-depth competitive analysis of 5 major wireless mobility products, providing critical insights that directly influenced the company's product positioning and contributed to a 10% increase in market share.
• Fostered robust client relationships with OEM vendors, system integrators, markets, AVP, and Directors through technical reviews aimed at analyzing and optimizing network performance Key Performance Indicators (KPIs)..

Kista, Stockholm, SE

• End-to-End Service Solutions | Consulting | Systems Engineering | Solutions EngineeringRF Engineering | RF Design | Project Manager | Customer and Business RequirementsDelivered new technical products, network.
• Led and managed network expansion projects, in-building DAS solutions design, technical presales consulting, and logistics for Tier 1 wireless networks. Achieved a 20% month-to-month increase in performance metrics.
• Project-managed deploying in-building and outdoor coax and fiber optic Distributed Antenna Systems (DAS) and RF repeater solutions. Resulted in optimized spectrum utilization and enhanced customer mobility experience.
• Produced comprehensive traffic reports and conducted continuous improvement analysis, comparing key performance indicators before and after optimization. Provided actionable insights and remedy solutions to RF.

• Systems Engineering | Network Deployment | Mitigation | DAS | RF EngineeringComprehensive Analysis | Modeling & Simulations | Customer Support | ScalabilityConducted comprehensive system engineering, optimization.
• Led and managed the most significant public safety mitigation efforts, successfully resolving interference issues and ensuring regulatory compliance to preserve radio communications and systems for first responders.
• Project-managed and deployed over $5.5 million worth of in-building Distributed Antenna Systems (DAS) and outdoor RF repeaters for esteemed clients such as the City of Chicago, NASCAR (Chicago Speedway), FBI, Homeland.
• Collaborated closely with the sales team to address complex customer-servicing issues, conducting comprehensive evaluations and analysis. Generated product proposals (RFPs) and implemented wireless technology.

• Installation and Maintenance | Team Management | Asset Management | Field EngineeringTroubleshooting | Security | Installation | Integration | CommunicationsAsset Management of over $30M in On-site Equipment.
• Led and managed the installation, repair, general site maintenance, access control, security, upgrades, and support of more than 35 cell towers, bi-directional amplifiers, and various DAS hardware equipment in the.
• Managed a team of six field technicians, ensuring seamless daily operations and achieving an exceptional 99.8% network uptime through effective collaboration and coordination.
• Implemented ATLAS software tool for asset management, overseeing a portfolio of over 35 base station and cell tower on-site equipment valued at over $30 million in equipment. The company realized annual savings of over.
• Coordinated and supported new cell site modifications, collaborating with internal and external clients, including site development teams, contractors, construction firms, and equipment vendors.
• Successfully resolved multiple site outages, emergency responses, disaster management situations, and service restoration emergencies on a 24/7 basis, significantly improving customer satisfaction and enhancing network.

• System Performance | Optimization | Network Expansion | RF Design | Customer Issue ResolutionArchitecture | Network Engineering | RF Planning | System Verification | Integration & TestDeveloped and Executed Network.
• Led C/I studies and implemented site modifications and planning initiatives such as sectorizations, rad center adjustments, antenna changes, and capacity additions for over 40 cell sites. These efforts improved network.
• Resolved customer trouble tickets and addressed traffic data issues, receiving an excellence award for preventing CHURN on a 300-line account.
• Determined RF network requirements and generated supporting reports, trends, drive testing data, and functionality assessments for new cell sites and site modifications. Generated work orders for new sites, neighbor.
• Served as the primary point of contact (P.O.C.) for RF test equipment implementation, procurement, installation, licensing, upgrades, calibration, provisioning, configuration, and troubleshooting of handset devices and.
• Collected, analyzed, and processed RF Layer 3 messaging data for dropped calls and system parameter failures, resulting in a 15% decrease. Exceeded company goals and metric thresholds through insightful analysis.

M.S., Digital Cinema & Media

Certification, Telecommunications/Ip Telephony Program

Bachelor Of Applied Science - Basc, Electrical And Electronics Engineering