Heather Samson

Heather Samson Email and Phone Number

Collections & A/R Specialist @ FlexiVan
Heather Samson's Location
Phoenix, Arizona, United States, United States
Heather Samson's Contact Details

Heather Samson work email

Heather Samson personal email

About Heather Samson

Confident, motivated professional with 20+ years working with Fortune 500 companies in highly analytical, fast-paced Billing and Collections environments. I’m a dedicated, ultra-organized and hardworking professional who has established job stability and invaluable working relationships with clients and colleagues alike. I have a strong attention to detail, time management and excellent follow up skills.Known For: • Accuracy & Effeciency• Adaptability• Analytical Thinker & Problem Solver• Confidence• Detail-Oriented• Documentation• Follow-Through• Organization• Relationship Building• Reliability• Strong Work Ethic• Teamwork & Collaboration • Time Management• Training

Heather Samson's Current Company Details
FlexiVan

Flexivan

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Collections & A/R Specialist
Heather Samson Work Experience Details
  • Flexivan
    Lead Collections Specialist
    Flexivan Apr 2022 - Present
    Scottsdale, Az, Us
     Handle portfolio of open receivables for more than 500 accounts averaging $20M annually with heavy focus on 60+ Partner with many internal departments as it relates to billing inquiries, disputes, payment/credit application, customer account updates, new customer assignments Act as Liason with 3rd party AR Collections software as it pertains to enhancements, bug fixes and performance Continue to Create & Maintain Department SOP’s, Share helpful company tips & procedures, train new Collection Specialists
  • Flexivan
    Collections Specialist
    Flexivan Jan 2021 - Apr 2022
    Scottsdale, Az, Us
     Handle portfolio of open receivables for more than 500 accounts averaging $10M with heavy focus on 90+ Partner with Customer Support, Accounting, Sales and Billing/Data Integrity teams related to billing inquiries, disputes, payment/credit application, customer account updates Provide Weekly, Monthly and Ad-Hoc A/R reports to Director, Credit & Collections Create & Maintain Department SOP’s; assist with training of new Collection Specialists
  • Cbre
    Credit & Collections Specialist
    Cbre Jun 2019 - Aug 2020
    Dallas, Tx, Us
     Payment application on Fortune 500 client-accounts resulting in $50M+/monthly revenue Partner with Accounting, Billing and Client Success teams to resolve any payment discrepancies Create/update department SOP’s related to payment processes and department responsibilities Ongoing open aging review to ensure invoicing workflow occurs in conjunction with A/R collectibles
  • Trevco
    Accounts Receivable Specialist
    Trevco Dec 2017 - Oct 2018
    Madison Heights, Michigan, Us
     Payment Application across client accounts Reconcile past due invoices/accounts due to missing and/or misapplied payments Ad-Hoc payment reconciliation reports Aging Review/Collections Custom invoices/ reports for client(s) where retainer on accounts guarantee orders Review and approval of sales orders Process new accounts through 3rd party credit insurance company to ensure coverage
  • Vubiquity
    Supervisor, Billing Operations
    Vubiquity Apr 2015 - Aug 2017
    Burbank, Ca, Us
     Oversee a billing team made up of 2 billing analysts | Process timely billing and collections of 250+ Linear & Content Provider (CPSF) clients resulting in more than $3M/monthly revenue Partner with Operations & Sales Departments on thorough contract review in conjunction with rate and data analysis of complex client billing statements  Collaborate with Legal & Sales Departments on accuracy and validity of Affiliate Linear & Content Provider contract language such as billing rates, payment terms and monthly reporting processes Work with in-house Software Developers on database QA testing, enhancements and bug fixes
  • Gsn (Tv & Games)
    Analyst, Distribution Strategy & Operations
    Gsn (Tv & Games) Feb 2011 - Apr 2015
    Los Angeles, Ca, Us
     Entry and reconciliation of 80M+ cable subscribers and more than $7M in monthly subscriber revenue Monthly aging review; work closely with clients in resolution of any payment discrepancies and collection issues Tracked and researched monthly sub trends; distributed EOM variance reports inter-departmentally to Distribution, Finance & Research Liaised directly with 3rd party database consultants on training, QA,testing, bugs and enhancement requests to improve billing database functionality
  • Comcast Cable
    Finance Account Manager
    Comcast Cable Jul 2008 - Apr 2009
    Philadelphia, Pa, Us
     Managed subscriber entry, collections & account reconciliation for 300+ independent cable company accounts across 11 cable television networks Tracked new network launches, network subscriber trends, contract terms/renewals/expirations  Review/Analysis/Distribution of month end A/R reports and related subscriber trends (growth/loss) for network upper management Under new department management; Assisted in training new VP, Director and fellow Finance Account Managers
  • Comcast Networks
    Manager Affiliate Finance & Administration
    Comcast Networks Apr 2003 - Jun 2008
     Managed all account responsibilities for hundreds of cable companies; including, but not limited to tracking network subscriber trends, contract terms, A/R, collections and research/resolution of identified discrepancies Monthly contract review of terms, rates, eligibility incentives, data entry  Review/Analysis of month end A/R reports and related subscriber trends (growth/loss) for network upper management Hired, trained and managed day-to-day responsibilities of 2-3 Database Coordinators
  • National Cable Communications
    Sales Coordinator
    National Cable Communications 2002 - 2003
    New York, Ny, Us
     Assist notably top-billing account executives and sales manager in building, negotiating and clearing media orders Enter orders into internal order entry program (Strata); submit to cable systems for clearance and input Maintain regular contact and consistent follow up with cable affiliates and agency media personnel
  • National Cable Communications
    Sales Support Supervisor
    National Cable Communications Feb 2000 - Aug 2001
    New York, Ny, Us
     Managed 3-5 sales support staff including hiring, training, daily work flow & review Reviewed and resolved ongoing billing/invoicing discrepancies with corporate billing, ad agencies media buyers and cable sales & traffic departments.*Under my supervision, the Detroit sales office had the least invoicing discrepancies company-wide.

Heather Samson Skills

Pivot Tables Vlookup Outlook Customer Service Account Management Training Data Analysis Teamwork Collections Building Relationships Long Term Customer Relationships Contract Management Sales Sales Operations Software Documentation Accounts Receivable Data Entry Spreadsheets Ms Office Problem Solving Employee Training Process Implementation Accounting Software Ad Hoc Reporting Billing Process Microsoft Dynamics Gp Netsuite Medea A/r Collections

Heather Samson Education Details

  • Farmington Alternative Academy
    Farmington Alternative Academy
    High School
  • Specs@Ltu
    Specs@Ltu
    Broadcasting

Frequently Asked Questions about Heather Samson

What company does Heather Samson work for?

Heather Samson works for Flexivan

What is Heather Samson's role at the current company?

Heather Samson's current role is Collections & A/R Specialist.

What is Heather Samson's email address?

Heather Samson's email address is hs****@****ail.com

What schools did Heather Samson attend?

Heather Samson attended Farmington Alternative Academy, Specs@ltu.

What skills is Heather Samson known for?

Heather Samson has skills like Pivot Tables, Vlookup, Outlook, Customer Service, Account Management, Training, Data Analysis, Teamwork, Collections, Building Relationships, Long Term Customer Relationships, Contract Management.

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