Helena Sandstrom Email & Phone Number

Menlo Park

• Schedule meetings to retrieve more information for end-to-end users• Documenting project phases and creating summary reports once weekly• Troubleshoot hardware and software issues daily using internal software• Guide end-users through best practices for take-home trial experience• Work as a team to support internal trial project success

• Managed and lead a classroom of 25 students resulting in their personal and academic growth• Created daily lessons, as well as planned monthly and yearly program events within budget to effectively increase student involvement and learning to a daily attendance of 80% or higher• Planned 1 nutrition and fitness event monthly, upholding grant expectations• Working within a budget, planned and coordinated 18 holiday events yearly• Establish and enforce rules and procedures for behavior to maintain order according to company policy• Promoted and attributed to organizational structural change to increase student ADA to 80% and overall personal and academic success of 100+ middle school students to better their future• Stepped in as Site Supervisor for 4 months, overtaking additional responsibility which included but was not limited to: • Daily Stakeholder meetings • Overseeing 4 after school teachers with classrooms of 25 students • Conflict resolution for over 100+ middle school students • Organized and maintained site phone and email 2X a day• Fostered healthy relationships through consistent communications between parents, students and staff daily

United States

• Content creation strategist for 3 internal Career Development courses for staff which benefited their career by sharpening necessary soft skills to support their success • A key point of contact to 6 externs providing resources, assisting in their career development, coordinating meetings, and offering insight for 1 week• Assisted in the initial planning and orientation for 6 externs; problem-solving and troubleshooting potential roadblocks to ensure the total satisfaction and success of their onboarding experience for 1 week• Record, edit and produce HQ software integration and training tutorials for multiple departments using Adobe Creative Suite (After Effects, Captivate, Priemer) resulting in that satisfaction of tutorials• Cross functionally communicate daily to ensure clear expectations and goals are met with Chief of Staff and necessary teams meeting organizational and employees needs• Acting as a Personal Assistant scheduling meetings weekly and prepping numerous meetings and events for my manager and team members using Microsoft Office Suite

San Francisco Bay Area

• Year Up is a one-year workforce development program that equips participants with the training and skills to reach their full potential in the corporate world.

896 Willow Street, San Jose

• Monitored compliance with health and fire regulations regarding food preparation and serving• Balanced the register daily• Established standards for customer service• Maintained a clean work area, both back, and front of house• Suggested products that might appeal to them • Provided customers with a detailed description of products and preparation to inform their decision making • Prepare and serve foods during peak hours twice a day for 2-4 hours. • Greet guest daily and form critical relationships with customers generating repeat business with regulars and growing brand name• Inform patrons of establishment specialties and features• Take and prepare phone orders• Appropriately answer phones in a polite and professional manner• Help train new staff in food and beverage service as well as business norms• Host and serve large parties up to 12 people• Confer with clients regarding price and type of floral arrangement desired and the date, time and place of delivery• Water plants, cut, and care for flowers

777 The Alameda, San Jose 95126

• Provided thorough customer service• Worked a variety of shifts• Worked with Store Leadership • Integrated myself into the department I’m with that day• Independently started projects worked without guidance• Endorsed the inventory we carry

37 S 1St Street, Downtown San Jose, 95113

• Worked cash register• Answered phone and take orders• Welcomed customers and seat them• Addressed any customer concerns• Served food and beverages(both non and alcoholic)• Assisted kitchen by prepping food• Assisted chef• Prepared cafe for the following shift• Bused tables

1 Year Of Training, Project Management, 90

Year Up Bay Area is a rigorous one-year training program designed to empower under-served young adults aged 18-24. It offers.

Associate'S Degree, Business Administration And Management, General, 4.0

Received my G.E. Transferred due to a move.

Associate Of Arts And Sciences - Aast, Accounting, 3.5

Minoring in Accounting. Majoring in Business Operations Management.