Hari Sanghvi Email & Phone Number

Creating content to support complex discrete manufacturing solutions.

As the sole technical writer in my department:• Managed all documentation in a rapid response environment.• Developed content for the Enhanced Vegetation Management program that focused on mitigating vegetation posing a fire risk.• Created internal and end-user documents and data flow diagrams pertaining to ArcGIS Collector. Collector is a mobile cloud-based mapping and analysis solution allowing field workers to enter tree data.

Generated content to support the overall mission to nurture love of learning in children. Primary focus was developing and narrating children’s stories.

As a technical writer:• Created reference guides, datasheets, application notes, online help, and more for mobile (touch and display) and ASIC (silicon) products.• Planned and led all aspects of documentation projects from scheduling to delivery.• Developed embedded assistance and edited UI text.As an ISO writer and quality auditor:• Created and reviewed 100+ process documents for different functional groups, including Software, Manufacturing Engineering, Document Control, System Silicon, and more.• Performed internal audits on a regular basis.• Served as a lead facilitator for ISO 9001 external registration and surveillance audits.

Wrote installation, administration, and end-user guides and online help for enterprise software and content management database products.As a technical writer:• Earned performance awards for achieving high documentation satisfaction scores.• Performed usability tests on embedded assistance and online help.• Analyzed and addressed official customer problem reports.• Edited documents, DITA topics, UI text, and online help files.As a documentation team lead:• Owned a large documentation library consisting of 12 information units for a records management product.• Made assignments and deadlines for a team of four writers, two of whom were located in China.• Developed information plans containing quality goals and metrics, deliverable designs, and translation schedules.• Led a major effort to deliver files into a Web-based information center.

Developed widely used information on health and human services in the Seattle area. Wrote and edited content in a searchable online database and in a printed resource directory.

Ph.D., Personality And Social Psychology

Activities and Societies: American Psychological Association, Society of Technical CommunicationDesigned and conducted multiple studies.

B.A., Psychology

Activities and Societies: All College Honors Program, Psychology Department Honors ProgramGraduated Summa Cum Laude.