Harrison Schneider Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

United States

• Managed all off-premise programs for Brinker Concept Maggiano's Little Italy: carryout, catering, and third-party delivery.• Project manager projects included: Door Dash POS Rails integration, Door Dash White Label cultivation, and Expo launch.• Consulted with management and advertising teams to plan optimal promotions.• Organized engaging front-facing displays to capture customer interest and drive revenue growth.• Created new metrics and best practices to hold Catering Sales Coordinators in restaurant accountable to sales goals.• Developed LTOs that created significant business value, generating $100,000 in incremental sales in a two week period.• Provided excellent service and attention to customers when face-to-face or through phone conversations.

Chicago, Illinois, United States

• Managed strong partnerships with all vendors for Maggiano's Little Italy.• Worked as part of management team to improve restaurant guest metrics and performance.• Opened the restaurant for the business day and participated in front of house (FOH) operations.• Conducted inventory, tracked profit and loss through the analysis of actual versus theoretical (AVT) program.• Prepared labor spreadsheets for tracking labor hours for FOH, and BOH management.• Assisted in the direct operational management of the Catering department in the fiscal 2019 Holiday Season.• Produced monthly and quarterly sales tax reports for each jurisdiction, prepared commissions and monitored payroll.•Coded Invoices, and maintained the purchasing and invoice systems.• Maintained expense report system for the restaurant.• Prepared the monthly Profit & Loss statement; included completing fiscal forecasting, and reconciling all accounts.

Chicago, Illinois, United States

• Conducted online research to maintain and update the company’s national database.• Identified relevant questions and determined best methods of collection.• Created spreadsheet reports based on data researched around parameters for project direction.

• First Catering Sales Coordinator at Maggiano's Little Italy Clark and Grand, Chicago.• Created standard operating procedures, and best practices for the Catering department, that led to achieving catering goals.• Supervised, scheduled, and facilitated meetings for the Carryout and Delivery team.• Implemented a new Request for Proposal response system.• Met prospective customers through networking to increase local business and venue clientele.

Chicago, Illinois, United States

• Host/carryout teammate at saturated Maggiano's Little Italy location.• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.• Managed daily card and cash transactions by maintaining payment records and investigating irregularities.• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.