Hannah Kemp Email & Phone Number

Amsterdam, North Holland, Netherlands

• Responsibilities:
• Interacting and assisting customers through various social media platforms, phone and email sharing the Rituals experience.
• Social Commerce Sales

• Responsibilities:
• The role varies between administrator duties, laboratory and providing information and support responding to the national enquiry helpline regarding the Bowel Cancer Screening Programme (BCSP).
• Responding to patient queries regarding appointments, requests and advice about the screening programme. Liaising with colleagues and other health professionals in Hubs, Screening Centres and GP Practices via telephone.
• Competent in the use of the Bowel Cancer Screening… Show more Responsibilities:
• Competent in the use of the Bowel Cancer Screening Software, carrying out clerical tasks including data input of patient demographics and request details, and administrative duties to maintain efficient running of the.
• Booking first positive appointments following abnormal results and the preparation of letters, leaflets and test kits sent to screening participants.

Amsterdam, North Holland, Netherlands

• Responsibilities:
• As the first point of contact for buyers and sellers, responsibilities included answering questions and resolving issues in a correct and timely manner via phone and email.
• Using effective communication skills, negotiation skills, and problem-solving to mediate between buyers and seller where disputes regarding orders were raised, to ensure customer satisfactions for both parties.
• Working with other departments, such as Finance and Experts, to ensure… Show more Responsibilities:
• Working with other departments, such as Finance and Experts, to ensure exceptional customer experience.Key achievements / projects:
• On top of my usual workload, extra disputes (25 per day) were delegated to me to resolve, when we were in the process of changing our claims process.

Amsterdam Area, Netherlands

• Responsibilities:
• Delivering exceptional customer service to all guests during breakfast, lunch and afternoon tea service in three of the restaurant outlets.
• The role varied between working on the restaurant floor to barista, cross-training in in-room dining and providing service during functions and events such as weddings and private dinners.Key achievements / projects:
• Responsible for training new employees.
• Took part in various trainings such as wine training, and… Show more Responsibilities:
• Took part in various trainings such as wine training, and food and wine pairing. Show less

Sheffield, United Kingdom

• Responsibilities:
• Responsible for managing the cash till, upselling items on promotion.
• Carrying out delivery, cleaning, and refilling of stock on the shop floor.Key achievements / projects:
• Trained and responsible for all the financial cash handling of the tills, safe and banking for the store.
• Fully competent and trained in the bakery, ensuring all foods were prepared, baked and packaged for the shop floor.

Sheffield, United Kingdom

London, United Kingdom

• Responsibilities:
• Responsible for administrative duties, taking control of all bookings in the restaurant, dining areas and private function rooms.
• Handled guest enquiries and ensuring guest preferences were noted and catered for.
• Responsible for hosting and section holding/waitressing during breakfast, lunch, dinner, and afternoon tea service.
• Led the team during private events such as baby showers, private dinners, and weddings. Key achievements /… Show more Responsibilities:
• Led the team during private events such as baby showers, private dinners, and weddings. Key achievements / projects:

Chelmsford, United Kingdom

• Key achievements / projects:
• Intermediate Apprenticeship in Hospitality Services in the Hospitality, Leisure, Travel and Tourism Sector.

Chelmsford, United Kingdom

International Hotel Management, International Hotel Management

Activities and Societies: Sheffield Dance Society Ballroom and Latin, Pole Fitness Society Course leader helping with First Year.

A Levels, Theatre Studies, Biology, Economics

Activities and Societies: Competed for the school's swimming and athletics team.