Hsiao Chen Yeh Email & Phone Number

Greater New York City Area

Identify, organize and lead lean six-sigma process improvement projects for clients.• Conducted process captures and root-cause problem analysis to identify and visualize process improvement opportunities; Designed client’s operating model and processes to enable business scalability and sustainable growth.• Facilitated implementations and change management initiatives using lean, six sigma process improvement and decision-making automation frameworks to reconfigure functions and technology for process optimization.• Worked as a Business System Analyst who developed and implemented product solutions using BPMN tool and provided engineering support throughout all phases of SDLC. • Created and facilitated system requirement documents (SRD) and functional requirement documents (FRD) to communicate design schema and functional features with stakeholders.• Structured process training and project management materials to increase process/ project maturity and to guide evidence based decision-making and operating strategy within our client’s firm.

Bethlehem, Pa

• Conducted data mapping to consolidate data from multiple repositories and transferred system records to client's new ERP system (NetSuite).• Worked with functional experts to determine key data fields required to migrate and maintained critical cells to eliminate miscommunication and data misplacement.

Bethlehem, Pa

• Designed storage layouts for client’s new facility expansion that maximized capacity and minimized material handling costs.• Built floor plans based on attributes of storage racks, orientation, material flow throughout the facility, SKU profiling and layout arrangement of staging, shipping and storage areas.• Generated 19,600 cubic feet in storage that reduced client’s off-site costs and increased future productivity.

Master Of Applied Data Science

Bachelor Of Science - Bs, Industrial & Systems Engineering

Activities and Societies: Minor in Supply Chain Management