Si Min Hong Email & Phone Number

• Oversee the administration of the Postgraduate Diploma in Education (PGDE) programmes which includes course scheduling, class allocation and new course implementation.• Develop, implement and review educational and administrative policies with various units within the Ministry of Education• Conduct focus group discussions with students and analyse findings from the programme feedback survey• Promote the programme in various outreach platform such as Postgraduate Fair, MOE’s Information Sessions and NTU Open House

• Designed the Resident Life system for a 1000-bed residence, which includes creating standard operating procedures for common incidents, reviewing and augmenting financial procedures, supervising timelines of RL programs and refining the job scope of various leadership positions in the residences• Formulated the framework to manage the first batch of SM2 scholars from China staying on campus and acquainted them with the culture and life in the University and Singapore through orientation programmes and frequent interactions• Resided in the residence among students and provide 24/7 emergency assistance

Manager, Jan 2014 – Oct 2014Assistant Manager, Jan 2010 – Dec 2013Senior Executive, Aug 2008 – Dec 2009• Established rapport with a diverse group of more than 250 Resident Assistants (RA−student leaders in student residences) from different countries and cultures through constant guidance and mentorship when they organized various residential programs• Recruited higher-performance individuals by revising the RA recruitment process to a four pronged approach: application form review, selection workshop assessment, interview evaluation, get-together with future teammates• Conducted regular training needs analysis and subsequently design and deliver training workshops to improve the competencies of RAs• Conceptualised the branding campaign which enhanced the profile of resident assistants and strengthened their identity which in turn attracted 20% more applicants for the RA position

• Engaged with individuals from all walks of life and built instant rapport that made them felt comfortable to share their experiences • Conducted interviews in English, Chinese and dialects• Worked independently and accurately when covering breaking news of various genres in a time-sensitive environment • Carried out photography duties in response to manpower shortage

Specialist Diploma In Data Science (Data Analytics)

Master'S Degree, Southeast Asian Studies

Bachelor'S Degree, Chinese Studies, Honours