•　Recruitment-Managed all HR-related tasks for a 100+ employee retail department, including evaluating resume, interviewing, training, documentation and on-boarding new recruits-Analyzed the recruitment data and optimized the recruitment process•　Training-Assisted HR manager in designing and implementing new hire orientations and training programs.-Introduced and implemented e-learning programs to the company, satisfaction scores for learners averaged 4.25/5 points-Introduced and implemented mentorship program, the retention rate of new recruits increased by 21%•　Other Projects -Assisted accounting department in reconfirming employee overtime applications, payroll computation-Assisted in convening labor-management committee

•　Processed platform user returns•　Analyzed the return data and proposed platform optimization suggestions•　Optimized reward system