Subsidary of VNPT CorporationDepartment: eEdu (Electronic Education Solution Center)Project: VnEdu - Vietnam Education network including virtual class, lessons, lectures, online assignment, homework and student management system. The network has been integrated in more than 41,000 schools including elementary, secondary and high schools in Vietnam.E-learning: Learning Management Platform. (Vietnam Digital Award 2020) used by more than 50,000 clients including enterprises, schools, and individual delegatesActivities:- Analyze customer's expectation and deliver updated requirements and guidelines with documentation to development team.- Deliver and update URD (user requirement document), SRS, Use Cases, Mockup UI, Prototypes, Product Introduction & User Manual from the beginning and upcoming user stories.- Assist Project Manager in product introduction presentation to the clients (onsite & offshore) similar to Sales Executive- Compose Business Model and Business Scenario & Analysis in a partnership project (B2B, B2C) with specific model such as Revenue-sharing model.- Assist International Department lead in searching and cooperating with other international vendors in the same education field.- Work with Project Manager and deliver product or module budget estimation document on variety of system developments- Work with Project Manager to find and suggest collaboration/partnership with other domestic and overseas (international) companies in education field.- Create product road map for future developmentTool used: Balsamiq, MS Visio, Figma

Department: VCCloud Domain: Ticket PlatformObjectives: Product Requirement Analyzing, User Problem Defining, Prototyping, TestingMethods: AgileCurrent Project: Analyze Game's Production Process of current mobile game studio, especially in Game Marketing before new and after the release; and provides Ticket Platform solutions to improve the current working process in term of job assignment.Tool used: Balsamiq, MS Visio

Location: FSU2.BU2Specialization: System DevelopmentClient: JapanWork closely with PM to clear the project scope and budget estimationElicit & Analyze requirement receiving from clients/customersCreate SRS including Business Process, Workflow, mockups.Conduct User Acceptance Test (UAT) with clients.Compose User Manual (UM) for application's ending phase.Tool used: MS Word, MS Excel, MS Project, MS Visio, Balsmiq

Location: FSU1.BU1Specialization: System, Product DevelopmentClient: Singapore, USAWork closely with PM to clear the project scope and budget estimationElicit & Analyze requirement receiving from clients/customersCreate SRS including Business Process, Workflow, mockups.Conduct User Acceptance Test (UAT) with clients.Compose User Manual (UM) for application's ending phase.For project using Agile method, gather and analyze user's requirement and create user stories on JIRA for each 2-week sprint.Tool used: MS Word, MS Excel, MS Project, MS Visio, Balsmiq

Location: FPT HQProject: Human Resources Management - myFSoftDesign Mobile App Concept and Wireframe following by design requirement and business requirement specification.Research and study other app for better current app UX.Design Banner & Poster for Application Marketing and SalesTool Used: Illustrator, Photoshop, InvisionApp

Location: FPT HQ Assist Chairman and CEO in writing and modifying important documents for important International Seminar and Sales. (big corporations as clients and customers such as AT&T, Boeing, Hitachi etc...)Create, publish and modify Company's Policy, Guideline and Process.Provide and discuss solutions to improve company’s services and activities.

Location: FSU1.BU2Specialization: System DevelopmentClient: SingaporeWork closely with PM to clear the project scope and budget estimationElicit & Analyze requirement receiving from clients/customersCreate SRS including Business Process, Workflow, mockups.Conduct User Acceptance Test (UAT) with clients.Compose User Manual (UM) for application's ending phase.Tool used: MS Word, MS Excel, MS Project, MS Visio, Balsmiq

Location: FSU1.GNCClient: USA, MalaysiaSpecialization: System Migration from IBM Lotus Notes to SharepointWork closely with PM to clear the project scope and budget estimationElicit & Analyze requirement receiving from clients/customersCreate SRS including Business Process, Workflow, mockups.Conduct User Acceptance Test (UAT) with clients.Compose User Manual (UM) for application's ending phase.Tool used: MS Word, MS Excel, MS Project, MS Visio, Balsmiq

Giving English teachers help with learning course, lecture and learning activities for learners.Tutoring children along with the help of English teachers.

Job trainee/assistant and internship Analyzing technology issues, research clients’ needs for their system improvement.Providing solutions on technology: IT services, software to other business clients, especially for telecommunication services.

Research information and advisory for helping foreign investment in Vietnam, especially from Japan. Working with important documents from important offices such as Embassy of Japan or Vietnam Consulate Office