Hamza Siddiqui Email & Phone Number

• Supported a Master Data Management (MDM) implementation by QA testing over 20 data validation scenariosbefore go-live, identifying key bugs in the TEST environment.• Analyzed daily error logs using Splunk and Datadog, tracking and resolving an average of 30 errors weekly, withpeak volumes reaching over 50.• Developed a Python ETL automation scripts, utilizing multithreading and multiprocessing, that saved hours bytransforming JSON data from MDM APIs into CSV and loading it into SQL for validation.• Wrote SQL queries in BigQuery and company databases to ensure data accuracy, identify duplicate data, andstreamline data quality.• Led weekly error resolution calls for five source systems, driving resolution and prioritizing critical issues bymanaging Jira ticket tracking.• Resolved critical data issues in the production environment, maintaining data integrity and preventingdownstream system errors.

Help Ascend Martial Arts Schools with Marketing & AIDeveloped Meta marketing strategies to acquire B2B clients and generate local leads for B2CDemonstrated the ability to work independently while thriving in a collaborative team environment,balancing autonomous decision-making with teamwork.Researched market trends and created persuasive sales presentations to close clients and hit $10K monthsManaged client onboarding processes meticulously to ensure seamless transitions post-sale, emphasizingexceptional customer service and attention to detail.Maintained daily client communication via Slack, ensuring quick responses to questions and concerns,fostering strong client relationships.Delivered regular, detailed reports on advertising metrics such as cost per lead and campaign performance,using data-driven insights to optimize and relaunch ads effectively.Recruited and managed a diverse team, leading regular meetings to align efforts and drive performance,demonstrating leadership and teamwork capabilities.Introduced innovative products and offers that set our company apart from competitors, capturingsignificant market share through strategic differentiation.

Houston, Texas, United States

· Assist corporations with their unique Master Data Management requirements· Work in AWS S3 to upload required customer files· Utilize RESTFul API calls to update customer data information using JSON· Use JIRA to communicate with internal teams to finish projects effectively· Own and drive the 24x7 support model from a technical aspect· Update customer cloud tenant configurations, import/export data, match/merge data· Teach customers how to utilize Reltio as a SaaS platform· Attend team meetings and customer meetings on a regular basis· Author technical documents on common issues and solutions in order to build the knowledge base· Use BitBucket to update customer tenant UI configurations· PagerDuty management to address urgent customer tickets

Houston, Texas, United States

Utilize Excel to input caller information and use Emergency Center software to track patient statisticsCommunicate efficiently with 30+ calls an hourUse website software to send information to inbound callersDeliver exceptional customer service

• Tested electrical products to determine if they are ready to be put on the consumer market• Contacted Chinese manufacturers on Alibaba by phone and email to source products• Administered progress presentations at the Research and Development weekly meeting• Created reports comparing and contrasting two similar products to determine the best product

Bachelors Of Business Administration, Management Information Systems, General

Education record