Heather Steele

Heather Steele Email and Phone Number

Associate Director @ AT&T
Indianapolis, IN, US
Heather Steele's Location
Indianapolis, Indiana, United States, United States
Heather Steele's Contact Details

Heather Steele work email

Heather Steele personal email

n/a
About Heather Steele

Goal: 25 years experience working in Technology, 20 years concentrated in IVR support in various roles including Change Control Management, Release Management/ Front Door, Voice Platform Support, Quality Assurance and Environment Management. Have worked in a supervisory role for 15 years as a Team Lead, Principal Lead and Associate Director. Expert in SDLC Process Development and improvement and Release Train Engineer certified.Specialties: Avaya Experience Portal (AEP), SDLC Process, Agile Lifecycle, QA Environment Support

Heather Steele's Current Company Details
AT&T

At&T

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Associate Director
Indianapolis, IN, US
Heather Steele Work Experience Details
  • At&T
    Associate Director
    At&T
    Indianapolis, In, Us
  • At&T
    Associate Director
    At&T Sep 2021 - Present
    Dallas, Tx, Us
  • At&T
    Principal Business Development
    At&T Jul 2017 - Sep 2021
    Dallas, Tx, Us
  • At&T
    Sr Technical Team Lead
    At&T Oct 2009 - Sep 2021
    Dallas, Tx, Us
  • At&T
    Systems Manager
    At&T May 1996 - Oct 2009
    Dallas, Tx, Us
  • Ameritech
    Customer Service Respresentative
    Ameritech May 1995 - May 1996
    Philadelphia, Pa, Us
  • Indiana Bell Communications
    Administrative Assistant
    Indiana Bell Communications Feb 1993 - May 1995

Heather Steele Skills

Telecommunications Call Centers Project Planning Vendor Management Integration Avaya Voip Change Management Routing Wireless Call Center Ivr Requirements Analysis Management Avaya Technologies Team Leadership Process Improvement Sdlc

Heather Steele Education Details

  • Indiana University Bloomington
    Indiana University Bloomington
    Secondary Education

Frequently Asked Questions about Heather Steele

What company does Heather Steele work for?

Heather Steele works for At&t

What is Heather Steele's role at the current company?

Heather Steele's current role is Associate Director.

What is Heather Steele's email address?

Heather Steele's email address is he****@****att.com

What schools did Heather Steele attend?

Heather Steele attended Indiana University Bloomington.

What skills is Heather Steele known for?

Heather Steele has skills like Telecommunications, Call Centers, Project Planning, Vendor Management, Integration, Avaya, Voip, Change Management, Routing, Wireless, Call Center, Ivr.

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