H Stephen Phillips Email & Phone Number

Mexico City, Mexico

Ontu is Mexico's marketplace for residential solar installation & maintenance.

Greater Madrid Metropolitan Area

I am an Advisor certified by Ufounders, the first marketplace for entrepreneurship. I mentor tech startups within Ufounders and also belong to the Board of Advisors, giving support to startups across all industries.

Miembro del Consejo Asesor para la empresa m'as importante de identificación, gestión y mitigación integrales de riesgos cibernéticos en todas las plataformas.

Madrid Area, Spain

Homeserve plc is one of the leading home assistance providers operating in the UK, USA, France, Spain, and Italy, providing home emergency and repair services to over 7.8 million homes worldwide. With over 13 years of success building and leading Homeserve’s business in Spain, I was named CEO Global Partnerships charged with driving global growth through leadership of partnerships and international business development and leading expansion to 10 new countries in 10 years. Since January 2018, we have identified several viable markets and are advancing our plans in a number of these markets.

Palma De Mallorca

Board Member of Habitissimo, an online platform connecting homeowners with pre-screened residential contractors.

España

After successfully building the Spanish business, we launched sales in Portugal and I was named CEO in 2014. The company was rebranded as Homeserve Spain in 2017.As the top executive in Spain, I chaired and led the statutory Board and strategic advisory Board for Homeserve Spain for 12 years and also served as a Board Member for Homeserve France for 5 years.HIGHLIGHTS✔Negotiated marketing agreements and external partnerships including the acquisition of claims handling company, Reparalia, and marketplace called Habitissimo.✔Designed and launched franchise model in 2012, converting the top 10% of tradesmen in network into this model. Have grown to 198 franchises✔Developed new customer acquisition products and business streams such as TechAngel (customer experience) and smarthome propositions.✔Instilled a customer-focused culture and improved the customer experience. Led a total digital transformation of legacy systems and customer interface including a mobile app.✔Delivered 12-20% YOY revenue, 60% NPS scores and 78% customer retention.

España

Recruited as Managing Director of Reparalia Direct, SL, I went to Spain in 2005 charged with launching and growing the Spanish affiliate of HomeServe Plc. I built a talented team and the market entry strategy, and successfully launched the Spanish business from the ground up.

Portland Y Alrededores, Maine, Estados Unidos

Diversified Communications is a global media company delivering market-leading exhibitions and conferences, digital products and print publications working with business communities in 14+ industries including food & beverage, healthcare, natural & organic, business management & technology. Returning to the US from Argentina as Group Show Director for the Food Division, I was charged with leading the growth strategy and management of events for diverse industry shows.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬HIGHLIGHTS✔Built growth strategy. Created and developed show businesses. Successfully expanded from NY and Boston to San Antonio and LA. ✔Grew revenue to $32M with $6M in EBITDA and 19% profit margin.✔Maintained economic and business stability successfully kept the business afloat after 9/11.

Buenos Aires, Argentina

I launched, led and grew Diversified’s small conference/trade show operation in Argentina including sales and marketing, and was promoted to Deputy Managing Director running all commercial aspects of the business. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬HIGHLIGHTS✔Developed the B2B and B2C marketing strategy. Acquired and grew small existing nascent trade shows expanding exposure and visibility of the company.✔Built the business in Argentina from the ground up acquiring small trade shows and negotiating external partnerships growing revenue to $12M in 3 years.✔Successfully managed the impact of foreign exchange and devaluation of the peso during the Argentine economic crisis.

Ciudad De México Y Alrededores, México

E.J. Krause is one of the largest exhibition and conference organizers in the world producing over 40 events in 14 different industries.I began my career as Commercial and Marketing Director for E.J. Krause de México and went to Mexico to open, set up and grow E.J. Krause’s multi-industry Mexican trade show business. While there, I led marketing and revenue generation focused on growing number of shows and conferences through directing negotiation of key accounts, and successfully doubled the business in 8 years to $9M.

Certificate - Director Boot Camp, Corporate Responsibility

Executive Education, Disruptive Innovation

Padib, Digital Transformation

STRATEGIC DIGITIZATION SESSIONS FOR PRESIDENTS, CEOS AND MANAGING DIRECTORS

Title "A" Licensed Insurance Broker, Seguros, Título Profesional

Master Of International Management, International Business

Master Of Business Administration (Mba), Marketing

Bachelor Of Arts (B.A.), World Politics & Philosophy