Stephen Reid Email & Phone Number

San Marino, California, United States

Los Angeles, California, United States

• Created digital image files for use in digital and traditional printing methods.
• Completed final touches for projects such as images sizes and font selection.
• Employed design fundamentals when selecting typography, composition, layout and color indesign work.
• Coordinated, created and scheduled content, designs and periodic updates to companywebsite.
• Put together videos for social media, advertising and informational purposes.
• Managed multiple creative projects with tight deadlines.

New York, New York, United States

Brooklyn, NY

Greater New York City Area

• Understand video specifications and communicate with clients to ensure implementation aligns with video criteria.
• Collaborate with and maintain clear channels of communication across multiple teams including sales, planning, and analytics.
• Implement knowledge of XML to troubleshoot VAST and VPAID tags.
• Test Hulu's internal ad server for bugs; recommend improvements to enhance ad server UX.
• Pull pacing reports for multiple desks of business and recommend accurate and timely optimizations.
• Comprehend Nielsen and ComScore tools, dashboards, and systems to ensure correct campaign buffers and delivery.

Greater Los Angeles Area

• Performed high-level phone support for users experiencing problems with Hulu
• Highly trained in numerous television, Blu-Ray, handheld, and gaming devices
• Trained in basic networking and IT
• Batched large amounts of data, reported trends, and filed bugs
• Created and designed official badges for the first CS Badging Program

Greater Los Angeles Area

• Assist guests with top-tier customer service
• Troubleshoot all Apple devices and software.
• Create perfect solutions for businesses and general consumers
• Train customers on iOS and MacOS devices
• Set up and sync email accounts, contacts, calendars and apps
• Kept up to date and trained on all Apple systems