Institutional Reporting, Research and Information Systems at UT Austin

INF 385T Special Topics in Information Science: Data Storytelling

• Conducted in-depth analysis of over 5 million data points to drive strategic planning and data-informed decision-making for ARUBA product sales across diverse economic entities• Developed and executed a binary logistic regression model, leveraging industry verticals, regional trends, and pertinent variables to construct targeted customer profiles for new product activation• Designed interactive dashboards using Power BI with the aim of enhancing data accessibility, facilitating intuitive data exploration, and effectively fostering stakeholder engagement• Extracted valuable insights from the model's predictions and presented actionable recommendations to stakeholders, enabling them to tailor products to specific customer segments effectively• Exhibited strong cross-cultural collaboration and communication skills, fostering efficient teamwork across global teams and contributing to successful project delivery

IT User Services

• Upgraded Robotic Process Automation (RPA) using UiPath, resulting in a 60% reduction in processing time and an 80% decrease in paperwork, significantly enhancing work productivity• Led and managed a transformative automation project aimed at enhancing Mizuho's remittance department's data processing systems and report-generation tools• Analyzed substantial volumes of customer transaction data, executing text content interpretation for Anti-Money Laundering identification, and conducted manual assessments to prevent fraud activity• Promoted effective communication among cross-functional teams to enhance post-trading efficiency

• Designed the handbook and of 2019 TEDxNTHU • Improve Graphic Design skills• Participated in key visual design