Herman Syah Email & Phone Number

Jakarta, Id

Greater Jakarta Area, Indonesia

Indonesia

As IT System Support Engineer in Jakarta office, my responsible area is IT, detail:- Responsible for day to day IT Support and system administration- Frist line support of office user hardware, software and network- Troubleshoot problems with computers system & other IT Hardware- Maintains office File-Server/AD/Proxy server/LAN/Print-Server/Routers, etc- Maintenance of CCTV, Video Conference System (Polycom), PABX, Access Doors.- Maintain antivirus server & clients… Show more As IT System Support Engineer in Jakarta office, my responsible area is IT, detail:- Responsible for day to day IT Support and system administration- Frist line support of office user hardware, software and network- Troubleshoot problems with computers system & other IT Hardware- Maintains office File-Server/AD/Proxy server/LAN/Print-Server/Routers, etc- Maintenance of CCTV, Video Conference System (Polycom), PABX, Access Doors.- Maintain antivirus server & clients, maintain records Fix Assets, License software.- Ensure compliance to IT policies and licensing requirements- Control/monitoring of HQ Jakarta Office network performance and bandwidth utilization- Local support of Indonesia Data Center based enterprise hardware at the direction of Regional IT management- Make recommendation to management on improvements such as more efficient hardware, software, link/network or systems. Show less

Achievements :• Procurements and Maintenance Computers• Setup and Administrative of Email server Zimbra OpenSource Server 5.0.9 with Centos Linux & Fortimail 100 and 400B.• Setup and Administrative & Implement MYOB Server & Clients/Users.• Coordinator Office Movement and Renovations in 4 Site branch (Jakarta, West Java, East Java, Central Java and Bali)• Setup New Office (Internet & Intranet) for RNP Project in East Java & Jakarta Office.• Coordinator Office renovation… Show more Achievements :• Procurements and Maintenance Computers• Setup and Administrative of Email server Zimbra OpenSource Server 5.0.9 with Centos Linux & Fortimail 100 and 400B.• Setup and Administrative & Implement MYOB Server & Clients/Users.• Coordinator Office Movement and Renovations in 4 Site branch (Jakarta, West Java, East Java, Central Java and Bali)• Setup New Office (Internet & Intranet) for RNP Project in East Java & Jakarta Office.• Coordinator Office renovation for Head Office Jakarta for 3 Floor.• Setup and Reinstalls for IBM Server some xSeries (xSeries 205, 206 & xSeries 3100, 3200, 3400M2) with Terminal Server with 5 Clients for Finance Application.• Setup New PABX Phone Panasonic KX-TDA 200 BX with 56 Ext.• Implementation Matrix Billing PABX• Migration Router & Network to Mikrotik base• Implementation ERP System MS Dynamics Ax with Server 2008 Active Directory• Manage 2 Staff of IT Support for daily support & remote site support.• Implementation CCTV Camera with DVR Portable with LAN Connections. Show less

1. Technical Support Representative for PT Altelindo Karyamandiri Customer : Bank Mandiri, Bank Danamon, Bank DBS and Citibank2. Installation and Maintaining PC and Blade Hardware Product for HP/IBM Machine based with OS Windows NT, 2000, XP and 2003 Server.3. Job Full responsible for the report that is given to the Project Manager4. Responsible to make sure that the hardware system is going better5. Support and implement Standard Operating Procedures for PC.6. Help people… Show more 1. Technical Support Representative for PT Altelindo Karyamandiri Customer : Bank Mandiri, Bank Danamon, Bank DBS and Citibank2. Installation and Maintaining PC and Blade Hardware Product for HP/IBM Machine based with OS Windows NT, 2000, XP and 2003 Server.3. Job Full responsible for the report that is given to the Project Manager4. Responsible to make sure that the hardware system is going better5. Support and implement Standard Operating Procedures for PC.6. Help people to solve their problem (as Help Desk)7. Full responsible for Hardware Division PC/Laptop.8. Some times lead some project as coordinator.Doing some project, such as :- Deployment Antivirus and Microsoft Security Patch for 10 Branch at Bank Mandiri site.- Coordinator for 10 Branch Bank Mandiri under Hub Kebon Sirih for Deployment Antivirus and Microsoft Security Patch.-Coordinator for Project Branch Delivery System on Head Office Plaza Bank Mandiri-Support for Training Branch Delivery System at Tanah Abang Branch for couple month- Danamon Kuningan for Anti Virus project Show less

Jakarta

IMQ is a well-known real time financial information provider both from Indonesian and global market. IMQ is also an application and business solution provider company for financial market and government institution. Main responsibilities:- IMQ System network design & installation.- Installation software IMQ21 in MS DOS, Windows NT & 2000 Prof/Server. - Setup Modem Transmissions Bit Walker VBI and V-SAT for Communication System IMQ21.- Installation Cable for communication… Show more IMQ is a well-known real time financial information provider both from Indonesian and global market. IMQ is also an application and business solution provider company for financial market and government institution. Main responsibilities:- IMQ System network design & installation.- Installation software IMQ21 in MS DOS, Windows NT & 2000 Prof/Server. - Setup Modem Transmissions Bit Walker VBI and V-SAT for Communication System IMQ21.- Installation Cable for communication and workstation/PC. - V-SAT and VBI data transmission Configuration. - IMQ software Installation and system maintenance in Bandung/West Java, Pekan baru/Riau/Lampung/Sumatra Island, Cirebon, Yogyakarta/Java Island and Around Jakarta.- Report to IT Supervisor & Manage 1 Staff IT Technical Support and 1 person communication support.Reason for Leaving: end of my contract. Show less

Bachelor Degree, Management Informatica

Education record