• Enhance CSOs' digital security with IT support.• Provide hands-on training for safe office practices.• Train on email security, online communication, and file sharing.• Set up secure tools, including encrypted messaging platforms.• Address social workers' needs in challenging situations.• Enable encrypted connections in areas with limited internet access.• Mitigate digital risks with practical IT solutions.• Ensure reliable and safe IT infrastructure for CSO operations

• Manage Unifi network configuration and set up LANs and backup systems• O365 Administration, SharePoint, Email backup, phishing & spam mail filter configuration, • Provide IT awareness training to all organization staff• Implement the HR software configuration and maintenance the cloud server• Install and maintain video conferencing systems for communication.• Provide assistance to staff members for office and IT systems.• Ensure financial tracking by keeping records of payments• maintain the IT policy and hardware/software purchases • Troubleshoot hardware and software issues promptly.• Protect organization value by keeping information confidential• Report to HR Officer and Executive Director.

• Set up wireless networks with MikroTik, surveys and outdoor installations.• Manage firewalls, control traffic, and implement Queues Tree.• Handle anti-virus, disk defragmentation, and software security updates.• Manage LANs, providing maintenance and troubleshooting.• Diagnose and resolve desktop, networking, and infrastructure issues.• Install and configure computer hardware and software, Windows OS.• Address Microsoft Office errors and assist users.• Conduct site surveys and outdoor installations for wireless setups.• Skillfully troubleshoot and resolve IT system and infrastructure issues.

• Generate vote data reports and test Myanmar TVR software for election.• Train Division’s Sub Commission on software systems.• Perform data checks and cleaning for the 2015 election.• Manage importing/exporting, data counting, and editing processes.• Write software flows using Microsoft Suite and documentation.• Present to the Union Election Commission (UEC) for the 2015 election.• Travel to Division’s Sub Commission for data collection.• Evaluate and test new software applications.• Ensure accuracy of election data through meticulous checks.