• Build and execute on an overall Partner Strategy to drive new business• Be the point-of-contact for select Strategic Partners both internally/externally • Define digital services roadmap with business metrics and outcomes.• Project management of digital services and solutions • Handle the commercial and contract negociation with partners.• Ensure the end to end project service delivery and assurance.

• Manage strategic plans, which drive business plan & budget development• Develop network strategy plans, architectures & roadmaps to cope with Group Telecom strategy.• Support and strengthen the digital transformation of the company • Ensure the continuous improvement of business management processes• Assess, continuously, the digital development level of the company

• Operational model transformation proposal• Network action plan and budget assessment• Technical strategy and business plan elaboration• Special projects management

• Study and analysis of organisation/tool/process in telecom domain. • Advice and recommendations about operations Opex/Capex reduction.• Financial & technical analysis of multivendor core projects. • Network architecture & technology audit.• Roadmap proposal for services & customer experience transformation.

Develop and maintain detailed project plans for projects in field maintenance reflecting milestones, and dependencies as per the transformation roadmap.• Maintain strong follow up on project level escalations, issues, and risks. • TT/WO/FM Platform Implementation and Integration.• CM/PM/SPMS Operation workflow implementation based on ITIL/Etom. • Establish detailed transformation plan with function and service automation, involving O&M, Performance, Engineering and Customer care teams.• Key Metrics tracking and OLA/SLA/NUR/TTR measuring implementation.• WFM implementation for in-house and subcontractor teams reorganization, FLM activities steps trace and efficiency improvement evaluation.• Daily automatic reporting implementation of TT/WO and Network availability.• Service desk management and subcontractors weekly activities assessment.

Mobiversal Group provide consulting and business innovation to governments and large corporations around the world, bringing in-depth industry knowledge and expert perspectives to the table. Our consultants are experienced across a wide range of industries including IT & Telecom, industrial, Health & Life Science, Defence & Security and Energy and Utilities sectors. Find us at: http://www.mobiversal-group.com.Responsibilities:• Develop new customers in a manner that will achieve short and long-term, profitable growth at the account.• Responsible for achieving channel objectives, KPIs and targets at assigned key customers.• Manage and penetrate customers at all levels and develop relationships with commercial and non-commercial accounts that enable achievement of plans and objectives.• Investigating and resolving queries and issues raised by clients on assigned accounts

• Responsible on develop core network strategy plans & roadmaps to cope with corporate strategy. • Develop integrated architecture & certifying process including the HW/SW• Follow up telecom industry trends, technologies and Standards• Manage strategic plans which will drive business plan & budget development.• Manage cross department and complex projects • Manage and control the synchronization and the integration between depended projects.• Annual budgets planning, tracking and controlling across all technical teams• Work closely with commercial department and best-of-breed vendors to provide end-to-end solutions that help to achieve innovation and operational excellence while providing superior returns on investment.• Provide and develop NMS, performance and quality management solutions.• Project Manager of OSS solution (Budget 15 M$), Business case, preparation of RFQ, vendor solutions study and SQM/CEM integration roadmap.• Study and evaluation of different vendor’s proposal (HP, Nokia, IBM, ALU, E/// & Huawei) about tool, process and organisation for NOC2SOC transformation.• Internal audit of NOC (Network & IT) and QOS teams in order to elaborate work process in NOC2SOC transformation, following eTOM & ITIL standards.• Prepare recommendations to CTO concerning project roadmap from OSS/SQM/CEM tool implementation to final NOC2SOC transformation.

• Responsible of NSS/Roaming/GPRS teams (16 Engineers/04Team leaders & 04 vendors) and handling NEs issues (NGN/legacy, HLS, STP and GPRS/Blackberry) • Achievement of NSS KPI’s as per organizational and SLA• Statistical data analysis and perform actions to improve network QOS• Coordination with vendors for system upgrades and expansions• Follow up EoE level 2 maintenance contracts with vendors (Huawei, ALU, NSN).• Handle budget (100k$/year) of local/abroad trainings, contracts and tools. • Regular report generation and reporting to top management.• Achievement with success SCCP carrier swap, from FTLD to TIS&TATA.• EoE procurement of online monitoring roaming tool dedicated to improve roaming QOS and revenues: Project scope, RFQ preparation, technical validation of offers, negotiation and vendor selection (budget of 1 million of USD). • Support to Marketing/Engineering for new service designs and implementation & customer complaints handling• Follow up swap projects, CS from ALU to Huawei and PS from NSN to Huawei• Support for trouble shooting of problems related to GSM/GPRS within SLA defined in maintenance contract with vendors.• Regular Vendor performance assessment / Vendors issues.• Following up and monitoring of all incidents resolution to agreed QoS targets• Escalating to management about incidents not solved within QoS targets• Manage regular tasks (with IT and RA department), to reduce the risks of Simbox frauds and lost revenues using tests campaigns of Selex and Sigos services. • Coordination with Internal departments (IT, Marketing) for new services and packages, roaming implementation, tests and troubleshooting.• Proper escalation and recommendation of corrective actions to improve KPIs. • Follow up EoE network assessment and optimization project, based on Astelia tool and Tektronics analyzer traces to improve network KPIs (budget 120K$).• Selection of training needed modules for NOC team to learn new technology.

-Technical assistance for the following maintenance projects:BSNL INDIA, ELMADAR LYBIA, ORANGE Cameroon, MCEL Mozambique-Commissioning/acceptance of MSC/VLR, Project Dialog Sri lanka-Planning, dimensioning and network architecture of Core networkproject MCEL, Mozambique.-Upgrade of MSCs and Tech support in GAMBIA Gamcel-Tech Asst of MCEL project Mozambique-Technical support GanaTel ( Ghana) and Sotelgui ( Guinea)-MVI tests of Huawei NGN in ALU environment ( Comores)- HLR-IN support migration from ALU to Huawei ( Gabon)

· Perform routine activities such as monitoring the GSM switchingnetwork (HLR, MSC/VLR,NMC)· Perform configuration changes and subscriber databasemanagement (post-paid, pre-paid -Camel phase 2, GPRS...)· Perform audit and analysis of GOS and performance of network(MSC/VLR and HLR counters) and takes necessary action likedimensioning and load balance.· Monitor for faults, alarms, performance, etc and takes necessaryaction.· Acceptance and test of expansion and new equipments, hardwareand software upgrade.· Perform roaming data.

· Perform preventative maintenance tasks on the NSS.· Carry out routine tests and data back-up of all NSS systems.· Cooperate with local Assistance and TASC teams to solvetroubleshooting in network.· Make observation on the traffic and counters for audit with Alcatelteam, to see the GOS of the network and takes necessary action.· Use of protocol analyzer to make traces on different signalingprotocol (MAP, CAP, ISUP, INAP, BSSMAP….).· Provide technical guidance on troubleshooting to O&M engineers.· Co-ordinate works with other network sections (IN, BSS, IT...) forswaps, migration and subscribers data.

Development of simulation models based on Matlab and its toolboxeswork on methods (based on Fuzzy logic and Neuronal Networks) applied in instrumentation sensors.

Teacher of Reliability and Instrumentation,Responsible of practical work in Electrical and Electronics measurements lab.