Hugo Teixeira Email and Phone Number
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More than twenty Years of professional experience, serving in positions of leadership, management and development of new products and service channels, managing multidisciplinary projects, international experience, communication skills, including executive level presentations for large audiences. Consultant and speaker in the areas of management, leadership and teamwork. Strong academic background with a Masters in Engineering and courses in different fields. LEADERSHIP – People management, experience leading multidisciplinary teams. Mentor of new talent and leadership trainer. Member of engagement and climate comitee. Responsible for the creation of SuperAção program, training for social leaders, using team building methodology. Direction of the trainee program of the NGO Sonhar Acordado. Leadership in the preparation of conferences and events (involving up to 5,000 people). MANAGEMENT - Extensive experience in project, processes and people management. Expertise creation and development of new financial products. Focal point for corporate excellence in processes program, with a focus on continuous improvement. Management of electronic channels, creating indicators executives and development of strategy using web tools. COMMUNICATION - Ability to speak in public and make corporate presentations, including executive committees. Instructor in technical and behavioral training, including presentation skills and public speaking. Master of ceremonies and presenter at events with large audiences. Founder and columnist about leadership for the blog www.liderativo.com.br. TRADING - Relationship between technical and products teams, prioritizing issues, budget and actions needed to best serve the business. Participation in committees and executives strategic decisions in conjunction with Technology, Finance, Risk, Products, Marketing, Compliance and Human Resources areas. Member of partnerships Committee in NGO Sonhar Acordado.
Ong Sonhar Acordado
View- Website:
- sonharacordado.org.br
- Employees:
- 157
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Senior Cost ManagerBanco Santander Aug 2021 - PresentResponsible for overseeing all aspects of cost-related decision making of the organizationMonitoring budgets and expenses to ensure compliance with company policiesWorking with other departments to identify opportunities for increasing efficiency or improving workflow processesAnalyzing costs by studying historical data, identifying trends in expenses, and recommending cost reduction strategies
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Portfolio, Analytics And Bi ManagerBanco Santander Aug 2019 - Sep 2022São Paulo, BrazilAnalytics strategy management for NPL collectionsPartner with business leadership to build a culture of data-informed decision making through setting frameworks for metrics, experimentation, and forecastingIdentify key revenue opportunities by leading data analysis across our businessLead the process of building models for risk and collections scoring
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Credit And Collections ManagerBanco Santander Jan 2018 - Aug 2019BrazilEarly, Mid & Late stage collections.Large, high volume operation with many dynamic components and innovations. Developing and monitoring collections results and goals;performing budgetary, collections analyses; providing information and consultation to senior executive management; Coordinating staff, budget, and resources to optimize collections efforts; resolving complex problems or inquiries; training and coaching staff. Short term and long term strategic plans for collection… Show more Early, Mid & Late stage collections.Large, high volume operation with many dynamic components and innovations. Developing and monitoring collections results and goals;performing budgetary, collections analyses; providing information and consultation to senior executive management; Coordinating staff, budget, and resources to optimize collections efforts; resolving complex problems or inquiries; training and coaching staff. Short term and long term strategic plans for collection operations. Partner with other leaders in leading strategic initiatives that can span multiple product groups. Show less -
It Manager / Senior It ConsultantBanco Santander Mar 2013 - Jan 2018Brazil• Onsite Managing Consultant Major Incident/Problem Manager under the ITIL.• Define and influence Incident Management procedures and guidelines to ensure the best possible response time for resolution of production incidents.• Drive initiatives for improved service quality. • Maintaining a pronounced relationship with the Availability Management Team to ensure constant continuity.• Process Improvement concerning Project governance / prioritization• Service Level Management -
Program DirectorOng Sonhar Acordado Aug 2009 - Present• Assistance to more than 2,500 children and adolescents per year• Recruitment and training of 1,500 young volunteers per year • Responsible for national training guidelines • Project SuperAção Coordination - fundraising and volunteers recruitment to rebuild and reform of institutions in difficulties or affected by disasters. -
Financial ControllerReturn-Capital Jul 2020 - Aug 2021 -
Professor Of EngineeringUniversidade São Judas Tadeu Mar 2017 - Aug 2019São Paulo Area, BrazilPerforming functions of professor for careers in Engineering and Computer Systems: Strategic Planning, Business Game, IT Governance and Innovation -
University ProfessorFaculdade Drummond Mar 2014 - Dec 2015Performing functions of professor for careers in Computer Engineering and Systems Analysis: Teaching Computer Network, Methodology of development, IT Governance and Innovation.
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World Santander - It Service ManagerBanco Santander España Oct 2012 - Mar 2013Madrid Area, SpainInternational exchange program for professionals aiming to expand participants' knowledge, disseminate best practices and strengthen collaboration´s network among teams around the world.Expertise in IT Services Management team for Spain Retail Bank, performing the following activities:• Incident Management• Establishment of SLA's between IT and Business Area• Change Management• Make the reports of service level agreement• Leadership of crisis comitee -
It Improvements And Business Continuity CoordinatorBanco Santander Jul 2011 - Oct 2012São Paulo Area, Brazil• Crisis Management and Business Continuity Plan• Implementation of principles of IT governance• SLA's Control and quality in IT services• Identifying trends and opportunities for reducing the volume of incidents;• Opening proactive to address recurrent problems and / or incidents that require a common time to the teams;• Upgrade procedure care of critical incidents, escalation matrix, and status emails and audience / frequency of communications;• Monitoring of incidents… Show more • Crisis Management and Business Continuity Plan• Implementation of principles of IT governance• SLA's Control and quality in IT services• Identifying trends and opportunities for reducing the volume of incidents;• Opening proactive to address recurrent problems and / or incidents that require a common time to the teams;• Upgrade procedure care of critical incidents, escalation matrix, and status emails and audience / frequency of communications;• Monitoring of incidents with high severity, ensuring that the equipment required for the solution are involved and engaged;• Training of professionals in cases involving incidents;• Presentation of metrics and indicators for functional areas; Show less -
It & Operations SupervisorAymoré Financiamentos - Grupo Santander Jul 2007 - Jul 2011• Operational process management• Project Management• Report monthly to the Executive Committee for monitoring impactsoperational;• Implementation of principles of IT governance• Analyze the business-oriented necessities of the bank• Planning of electronic channels strategies• Solutions and Technology Innovation;• Crisis Management and Business Continuity Plan. -
Business AnalystBanco Itaú Aug 2006 - Jun 2007• Project Management• Banking Product specification• Administration of electronic sales channels• Operational process management• Negotiation with internal areas
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System AnalystBanco Itaú Aug 2000 - Aug 2006• Planning of the environment of corporative and web servers • Design of servers security plan • Design and Implementation of web solutions • Administration of Activate Directory (around 1.000 users)• Configuration of Sharepoint Portal Server, DNS infrastructure, etc
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It TechnicianItautec Philco Apr 1999 - Aug 2000• Installation and configuration of network hardware components as switch and router• Banking and comercial automation activities
Hugo Teixeira Skills
Hugo Teixeira Education Details
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Finance And Controllership -
Leadership, Innovation And Management -
In Computer Engineering, Computer Networks -
International Economic Negotiations -
Grupo De HumanidadesInternacional Relationship -
Pacific Language Institute - CanadaEnglish -
Lab Ssj - Laboratório De NegóciosHabilidades Gerenciais -
Systems Analysis -
Liceu De Artes E Ofícios De São PauloElectronic Technology
Frequently Asked Questions about Hugo Teixeira
What company does Hugo Teixeira work for?
Hugo Teixeira works for Ong Sonhar Acordado
What is Hugo Teixeira's role at the current company?
Hugo Teixeira's current role is Leading transformation & innovation to improve organization performance. Cost Management | FP&A | Controller | Finance | IT | BI | Innovation | Product Management | Leadership.
What is Hugo Teixeira's email address?
Hugo Teixeira's email address is se****@****ail.com
What is Hugo Teixeira's direct phone number?
Hugo Teixeira's direct phone number is +349128*****
What schools did Hugo Teixeira attend?
Hugo Teixeira attended Mba Usp/esalq, Pontifícia Universidade Católica Do Rio Grande Do Sul, Universidade De São Paulo, Universidade Estadual Paulista Júlio De Mesquita Filho, Grupo De Humanidades, Pacific Language Institute - Canada, Lab Ssj - Laboratório De Negócios, Universidade São Judas Tadeu, Liceu De Artes E Ofícios De São Paulo.
What are some of Hugo Teixeira's interests?
Hugo Teixeira has interest in Volunteer Programs, Professional Networking, International Travel, Community Theater, International Relations, Organizational Development, Marathon Running, Digital Photography.
What skills is Hugo Teixeira known for?
Hugo Teixeira has skills like It Service Management, Itil, Project Management, Management, Governance, Team Leadership, Integration, Operating Systems, Sharepoint, Product Management, Security, Business Analysis.
Who are Hugo Teixeira's colleagues?
Hugo Teixeira's colleagues are Vinícius Nascimento, Emilly Cristina, Michèle Brun, Raimundo Lázaro Ong, Patricia Godoi, Shirley Ferreira, Arianna Demonge.
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