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Experienced System Analyst with over thirteen years of expertise in designing and implementing advanced internal systems, specializing in .NET frameworks, C#, ASP.NET MVC, JavaScript, and SQL. Proven track record in enhancing data flow, accuracy, and operational efficiency while leading projects through the entire SDLC. Expertise in developing innovative solutions and providing multi-level support, with a strong focus on data-driven decision-making and process improvement. At Raffles Medical Group, I lead the technology design and delivery of internal systems for both the healthcare and insurance sectors, translating business requirements into actionable solutions that optimize operational efficiency. I spearhead various projects across the SDLC, managing timelines and budgets, and providing data analytics reports that support data-driven decision-making. I also organize end-to-end process improvements, addressing changes and issues with agility and professionalism. My mission is to leverage my expertise in data intelligence and system enhancements to drive excellence in IT solutions that benefit the organization and its stakeholders.