*To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by Management.* To be familiar with all policies and procedures.*To “master” the room product in terms of rates, layout and physical attributes breakdown/configuration, benefits and amenities etc.- Physical: Neat, Pleasant appearance, Articulate and Good Health.* Languages: Oral and written fluency in English.* Good… Show more *To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by Management.* To be familiar with all policies and procedures.*To “master” the room product in terms of rates, layout and physical attributes breakdown/configuration, benefits and amenities etc.- Physical: Neat, Pleasant appearance, Articulate and Good Health.* Languages: Oral and written fluency in English.* Good Understanding of the local language. Show less

Engage with guest and clients-Prepares Daily reports-Review and follow up the response email

Welcome customers in a warm, friendly and professional manner: explain the different facilities of the hotels and services. Prepared for Arrival and Departure guests and express check in and check out guests. Handled the heavy check in and check out smoothly. Prepared for group check in and check out. Monitored for up selling and walk in guests. Work Description: * Performs efficient check-in and check-out including cashiering * Handle guest general… Show more Welcome customers in a warm, friendly and professional manner: explain the different facilities of the hotels and services. Prepared for Arrival and Departure guests and express check in and check out guests. Handled the heavy check in and check out smoothly. Prepared for group check in and check out. Monitored for up selling and walk in guests. Work Description: * Performs efficient check-in and check-out including cashiering * Handle guest general enquiry and reservations * Handled all front office duties as their requirement. Show less

Welcome customers in a warm, friendly and professional manner: explain the different facilities of the hotels and services. * Handle guest general enquiry and reservations * Handled all in comming call as their requirement.

 Performed as Receptionist as well as Guest Relations and Telephone Operator.  Allocated rooms for arrival guests and checked the VIPs rooms. Handled the guest complaints, feedback and special request. Prepared for smooth Arrival and Departure guests and check in and check out. Followed up trace and prepared for special occasion guests. Updated guests profile and guests type code.

Welcome customers in a warm, friendly and professional manner; arrange the suitable table and explain the Menu. Handle the restaurant reservation. Handle the food & beverage order. Handle the Special occasion guests. Welcome customers in a warm, friendly and professional manner; arrange the suitable table and explain the Menu