• Demonstrated expertise in initiating, planning, tracking, and managing projects to deploy corporate key initiative under CEO office• Supported team leader with business plans, budget allocation, risk management, and conflict resolution to meet project deadlines• Ensured the projects complied with telecom industry regulations and adhered to all relevant standards.• Managed digital touchpoint taskforce to improve UI/UX of MPT’s digital touch point• Developed detailed project… Show more • Demonstrated expertise in initiating, planning, tracking, and managing projects to deploy corporate key initiative under CEO office• Supported team leader with business plans, budget allocation, risk management, and conflict resolution to meet project deadlines• Ensured the projects complied with telecom industry regulations and adhered to all relevant standards.• Managed digital touchpoint taskforce to improve UI/UX of MPT’s digital touch point• Developed detailed project plans, translated requirements into functional specifications, and ensured quality deliverables while maintaining excellent organizational and time management skills.• Proven ability to effectively communicate and collaborate with cross-functional teams and stakeholders, ensuring project requirements were accurately understood and implemented. Show less

(Identical responsibilities as listed above in Operations Project Manager)

• Worked as single point of contact for new service on behalf of Operations Division from company internal team.• Coordinated and executed annual training programs for over 800 members, enhancing their skills and productivity within the Operations Division.• Developed training plan requirement for basic employment skill and knowledge.• Coordinated new service Operational formation in Operations Division.• Successfully managed handover new service and facilities from CTE Division… Show more • Worked as single point of contact for new service on behalf of Operations Division from company internal team.• Coordinated and executed annual training programs for over 800 members, enhancing their skills and productivity within the Operations Division.• Developed training plan requirement for basic employment skill and knowledge.• Coordinated new service Operational formation in Operations Division.• Successfully managed handover new service and facilities from CTE Division to Operations Division.• Supported middle and long-term strategy planning, aligning projects with company and/or CTO office policies, organizational goals and strategies.• Developed comprehensive Standard Operating Procedures (SOP) and documentation to ensure consistent and standardized practices across projects.• Defined, managed and improved business processes, Standard Operating Procedures (SOPs), rules and policies among Operations division.• Supervised and supported each team to create Specific documents and workflows of new services to improve customer satisfaction and operational efficiency. Show less