Htet Win Lwin Email & Phone Number

Sita| 104, Strand Road, Kyauktada Township, Yangon, Myanmar,11182

Provide field operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs).Ensure shortest possible repair cycle by initiating the timely return of faulty SITA and Customer equipment according to the customer maintenance contract and SLAs and monitoring closely the replacement of faulty items and spares.Ensure the field services team adheres to the highest working standards for all interventions and repair targets by providing guidance, support and direct management.Perform tests on hardware and software components and be responsible for the co-ordination of local acceptance testing with Customers and 3rd parties.Confirm and prioritize day-to-day tasks, as and when needed.

Yangon International Airport

Set up and configured network infrastructure and Cisco switches at Yangon International Airport and Parami Hospital. Created VLAN ID for each airline and set up VTP domain and clients. Set up DOMAIN and created GROUP POLICY for each airline and government offices. Set up DHCP Server for client workstations. Set up ISA proxy server and limited with scheduled internet access, bandwidth limit, and web caching. Set up Wi-Fi Hotspot at Yangon International Airport.Installed Windows XP/Vista/7/8 on client workstations and troubleshooted Windows errors such as client mail setup, removed viruses, and fixed registry errors.Setup remote/onstie session setup for client devices i.e fortigate/cisco swithces/routers with thier respeceive vendors.Setup Network Attached Server and manage the storage access. Participated in CNS/ILS project with DCA Engineers at Nay Pyi Taw, Mandalay (Ta-Da-Oo), Sittway, Myeik, Dawei, Bago, Helgu, and Lashio Airport.Attended training at AeroThai(Aeronautical Radio of Thailand) at Suvarnabhumi Airport with DCA Engineers. Attended SITA CUTE Training at Kuala Lumpur International Airport (KLIA). Participated in SQ system migration (SITA-Amadeus) and TG system migration (ALC to IPVPN).

Maintain Server/Clients bills control software and Hardware Maintenance.Configure ISA proxy server, pfSense Firewall and network attached storage server, print server and wireless hotspot.

41, (G/F), 2Nd St., Lanmadaw Tsp., Yangon

Maintain company inventory systems and training company staff.Desktop support: virus update, system errors, mail backup, and proxy settings, scheduled backup and day to day management support.