As a Producer, I supported the growth of our studio and ambition of their development portfolio. This is not a typical producer role (if there is such a thing) and it focused on creating an environment where a great manager works for their team, not the other way round. Empowering people to take ownership and responsibility, I influenced our ways of working, together as teams, to solve problems, achieve goals and deliver working software critical to our success. I focus on product and… Show more As a Producer, I supported the growth of our studio and ambition of their development portfolio. This is not a typical producer role (if there is such a thing) and it focused on creating an environment where a great manager works for their team, not the other way round. Empowering people to take ownership and responsibility, I influenced our ways of working, together as teams, to solve problems, achieve goals and deliver working software critical to our success. I focus on product and people to achieve the best possible outcomes and a quality game that fits the studio budget and expectations. Show less

• The number of companies currently offering fertility support and treatment as a workplace benefit to employees is small.• Fertility remains a taboo subject in many companies. It is not widely discussed, despite the positive impact support in the workplace could have (and the negative impact a lack of support may already be having for many employees and employers).• The committee members are champions who believe these issues should be addressed. We would like the professional world to… Show more • The number of companies currently offering fertility support and treatment as a workplace benefit to employees is small.• Fertility remains a taboo subject in many companies. It is not widely discussed, despite the positive impact support in the workplace could have (and the negative impact a lack of support may already be having for many employees and employers).• The committee members are champions who believe these issues should be addressed. We would like the professional world to be a better place for any employee going through a fertility journey.• The purpose of the steering committee is to move fertility (and specifically both the negative and positive impacts of fertility support in the workplace) up the corporate agenda of companies, and within the frameworks that many companies have in place such as wellbeing, D&I etc.• The committee will do this by exploring the reasons why companies are not offering fertility care as a benefit (e.g. lack of awareness/understanding; perceived lack of requirement; cost) and focusing on actions which seek to raise fertility up the agenda. This may be by providing education (to the wider forum membership); sharing positive experiences of provision; networking opportunities; and thought leadership/ownership communications within the space. Show less

- Managing the Relationship with our Service providers, to maximise the value delivered whilst working with them in innovative and creative ways- Responsible for c.£2M opex budget in services provided to our team.- Setting the Vision and Framework to track progress against in order to drive high performance and on-going improvement, inc. targets/KPIs- Contract, terms, reporting and ways of working with our partners- Effectively managing the relationship with People, Process and… Show more - Managing the Relationship with our Service providers, to maximise the value delivered whilst working with them in innovative and creative ways- Responsible for c.£2M opex budget in services provided to our team.- Setting the Vision and Framework to track progress against in order to drive high performance and on-going improvement, inc. targets/KPIs- Contract, terms, reporting and ways of working with our partners- Effectively managing the relationship with People, Process and Technology in mind- Creating a Roadmap of activities planned for the year to support the Vision- Driving active conversations and recommendations about the team values and capabilities, including financial reporting on the investment- Supporting the implementation of resources, key enablers and capability Show less

Managing the various Workstreams of our Data Lake implementation, carried out through IS Projects that led to software and hardware delivery of Hadoop systems and Analytics tools

Ensuring Data Integrity and embedding Brand Data Standards (BDS) within all change projects, leading and managing all data projects and our team’s functional activities, with a view to drive Data Quality and Structure that is second to none across our systems and its user interfaces, as well as processes using Customer Data, by providing the business and each change project with all the support required to adhere to the BDS and British Gas Data Policy.

I manage a £825k budget workstream within our new CRM Programme and led a team of 10 to the successful achievement of their key deliverables, dealing with all HR and financial aspects of the recruitment process and project lifecycle. My project team is ensuring compliance of the future CRM system to our company's Data Policy, negotiating critical changes to all other workstreams in the Programme and reporting as the established non-functional team to ratify Customer Data decisions.

In continuation of previous role (change of manager within the same team), I carried out Business Analysis activities in Customer Information Improvement Projects such as Data Migrations, Data Cleanse, Marketing Data Quality improvement, resolution of complaints and data issues.Various roles in Project such as Business Project Manager Support, Business Analyst, PMO, Product Owner (Agile Methodology).

Managing high standards of Customer Information, I thrive to achieve excellence by being enthusiastic and confident, a strong communicator with experience of influencing key decision-makers, with drive and experience to deliver business improvements. My functions include:♦ Managing a team of 3 Subject Matter Experts working on a new CRM project.♦ Developing business practices around customer information enabling the impact of emerging and developing channels to be fully understood by… Show more Managing high standards of Customer Information, I thrive to achieve excellence by being enthusiastic and confident, a strong communicator with experience of influencing key decision-makers, with drive and experience to deliver business improvements. My functions include:♦ Managing a team of 3 Subject Matter Experts working on a new CRM project.♦ Developing business practices around customer information enabling the impact of emerging and developing channels to be fully understood by senior management.♦ Engaging and co-ordinating virtual teams across the business, both technical contacts and business managers, to ensure accurate plans and assumptions are obtained.♦ Collating analysis using business objectives, change plans, and 3 year plans/strategies to develop a clear view of the required improvement roadmap.♦ Liaising with senior business owners to secure business support and approval for the improvement roadmap.♦ Working with key business users, identify new opportunities to resolve business issues in relation to information standards and compliance.♦ Ensuring appropriate statistical methodologies have been applied to support robust and effective plans.► Major achievements: I have led the design of a key Customer Information Quality MI suite widely used across the Business to monitor, target and report on Agent behaviour and systems data alignment. I have demonstrated knowledge about business improvement processes and methodologies, facilitated the implementation of our Customer Information Policy throughout key projects and supported our team to become the established Customer Information owner recognised for optimising the usability and exploitation of our data asset. Show less

Strategic internal sales business plan & marketing strategy development. Managing a team of 2 internal sales coordinator with the following objectives:Generating new leads for a spraying and powder coating equipment manufacturing company. Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems. Comprehensive lead database management (Goldmine) and migration from Pegasus Opera & Chancellor to Movex… Show more Strategic internal sales business plan & marketing strategy development. Managing a team of 2 internal sales coordinator with the following objectives:Generating new leads for a spraying and powder coating equipment manufacturing company. Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems. Comprehensive lead database management (Goldmine) and migration from Pegasus Opera & Chancellor to Movex (ERP). Show less

Primarily recruited for the implementation of an Information System Project, I was quickly recognised as being a key element in Sales & Marketing having taken over many projects or assignments. I subsequently became line manager for a small team responsible for all Internal Sales & Marketing Activities:♦ Creating a proactive department generating and supporting enquiries (from Market Surveys and Customer Relationship Management, to order processing & delivering), reporting with KPIs for… Show more Primarily recruited for the implementation of an Information System Project, I was quickly recognised as being a key element in Sales & Marketing having taken over many projects or assignments. I subsequently became line manager for a small team responsible for all Internal Sales & Marketing Activities:♦ Creating a proactive department generating and supporting enquiries (from Market Surveys and Customer Relationship Management, to order processing & delivering), reporting with KPIs for continuous improvement.♦ Performing all marketing activities (distribution network promotions, exhibits, web presence, Company image, literature and artwork) to promote the Group brands and develop the UK Market.♦ Primary Sales & Marketing Communications contact, internally within the EXEL Industries Group.♦ Developing our distribution network throughout the UK and supporting them in all Marketing aspects.♦ Giving strategic support to the Managers in terms of technical and cultural knowledge.♦ Key member co-ordinating all aspects of the Information System Project (Movex) until Go-Live in September 2007: project management, database updating and administrating, training and cultural understanding between teams. ► Major achievements: Promoted to a senior coordinator position, reporting directly to the General Manager, to recruit a Sales Coordinator and create a new marketing team and spirit within the Company. This is now leading to customer-oriented marketing projects according to the image of the Group guidelines and values. Show less

► Responsibilities: In charge of 125 Automation, Electrics & Electronics, IT suppliers, including sub-contractors, representing €4m of purchase orders. Our Purchasing Team comprised 4 other buyers with engineering backgrounds, 2 assistants and a General Manager. My main functions as a professional Buyer:♦ Managing suppliers administration (sourcing products, ordering, chasing deliveries), liaising with all departments on projects (commissioning paint plants with tight dead-lines), creating… Show more ► Responsibilities: In charge of 125 Automation, Electrics & Electronics, IT suppliers, including sub-contractors, representing €4m of purchase orders. Our Purchasing Team comprised 4 other buyers with engineering backgrounds, 2 assistants and a General Manager. My main functions as a professional Buyer:♦ Managing suppliers administration (sourcing products, ordering, chasing deliveries), liaising with all departments on projects (commissioning paint plants with tight dead-lines), creating Purchasing KPIs.♦ Active member of the ERP project management team (auditing the purchasing procedures and co-ordinating these procedures with other departments, preparing all data for the Go-Live date).► Major achievements: Bringing new supplier relationship management skills and procedures to the team, which improved our ways of dealing with suppliers: forecasting needs, new long-term contracts, improved protocol. Tackling the rate of non-compliance and reduced the number of late deliveries by 15%, directly resulting in a rise in profit margins and cash flow (increased on-time deliveries of bespoke engineering projects). Show less