Hunter Richards Email & Phone Number

Denver, CO, US

• Meet and exceed individual sales and KPI targets, actively achieving monthly sales and individual delivery targets; 2023 Q4: 47 units @ 2.35MM | 2024 Q1: 62 units @ $3.1MM.
• Analyze sales and operations data to identify trends and areas for improvement, including industry research, prospecting, developing client proposals and providing audits to superiors on a weekly, quarterly and annual.
• Implement sales strategies, including promotional activities, product presentation, and training staff on sales techniques.
• Demonstrate knowledge of business operations practices, guidelines and regulations to support the organization and mitigate risk.
• Manage sales operations by communicating with potential and existing customers, organizing sales teams, and providing training on software tools.
• Resolve customer relations concerns and case management with urgency, with consistent CSAT scores over 85%.

• Compiled loan packages and facilitated negotiations with applicants to establish standards on items including fees, loan repayment options, and other credit terms.
• Interviewed, educated and advised borrowers on case-specific mortgage products, assisting in the full cycle process from application to closing & servicing.
• Engaged in marketing & promotional work for book of business performed for outside sales and brand awareness; provided loan & market data to support marketing and sales promotion programs for real estate agents, title.
• Consistently attained and exceed loan volume quota on a quarterly basis, resulting in meeting production volume goals annually.

Colorado, United States

• Developed and implemented an in-depth understanding of operational real estate transactions, writing and processing average volumes of 550+ title commitments and policies a month, equating to $2.1MM in monthly premium.
• Researched and organized title chains, ensuring properties possess title free & clear of encumbrances for secure transactions and conveyances, and conducted troubleshooting with underwriters for closing and lending.
• Possessed a deep understanding of risk analysis and mitigation related to insuring properties in question, while remaining current with relevant laws and regulations to prepare legal documents for clients and.
• Consulted with underwriters, business clients and account managers to assist in clearing technical title requirements for timely closings and policy delivery.
• Utilized public records search programs and DataTrace to uncover information associated with properties.
• Piloted company-wide application of proprietary title plant management system and trained all Colorado teams on the rollout.

Denver, Colorado, United States

• Supervised and organized workplace dynamics and logistics performed by material handler teams to ensure supply chain services delivered were consistent and expeditious.
• Facilitated general customer service and coordinated parcel arrangements between vendors and consumers.
• Oversaw FedEx Express parcel cans being correctly transferred between freight services and cargo planes, directing proper load placement and securement for safe and efficient flights to FedEx Express hubs across the.

Orlando, Florida, United States

• Managed a long-term client-base of 60+ active accounts generating approximately $135,000 in annual revenue through both independent and commercial personal training, including private individual and group fitness.
• Developed an established book of business for high-yield accounts with a healthy 89% retention rate.
• Generated leads via outbound prospecting through cold calling, professional networking, marketing & SEO, referrals and public event opportunities to connect with potential clients.
• Supported and expanded professional relationships with local trainers and boutique fitness centers to continue referral business—making up approximately 70% of all leads; as well as transfer my book of business to.

Kenansville, Florida, United States

Oversaw tour guide hiring, new employee and general safety training, customer service fulfillment, and OSHA mandated maintenance to all attractions & company facilities. I managed EcoSafari zipline teams, performed payroll procedures, scheduling, and general administrative actions.

Orlando, Florida, United States

Began my role as a customer service associate, subsequently being named assistant customer service manager on my first anniversary. I aided in all front of house operations including cashiering, balancing drawers on evening shifts, and providing premier service for all customer needs at any given time. I aided in candidate interviewing processes, as well.

Bachelor Of Science - Bs, Health Management, Minor In Marketing & Advertisement, 3.86; Magna Cum Laude

Class of 2018

Dual Enrollment, General Studies, 4.0

Dual Enrollment college credits obtained in conjunction with general high school coursework