Product Owner of SAP SuccessFactors

Module: Employee Central, Recruitment and Onboarding, Payroll Replication and Integration, Time Tracking, EC PayrollGeography: Singapore, United States, Australia, New Zealand, Italy, Denmark, Sweden

Founder of ReadDo. Curated and distilled wisdom and learnings from the best English books, podcasts, and courses on self-development, physical and psychological health, work effectiveness, and philosophy. Created multiple educational programs and content for Chinese-speaking audiences. Original content read / watched / listened to over 500K times. Certified Optimize Coach.

Joined as a part-time guide of the award-winning lostplate.com. Led group and VIP food and culture tours in Chengdu. Received most 5-star reviews among all part-time guides. Offered the local General Manager position after one year on the job.

Online Sales | Owner of digital and O2O products- Developed and grew cross-selling partnerships in travel-related spaces- Expanded ancillary product sales to 14 new countries and more than doubled revenue.- Drove end-to-end technical integration with external partners’ product platformsChannel Optimization | singaporeair.com- Leveraged data-driven Analytics and A/B tests to iteratively optimize online channels and campaigns- Personalized website UI and UX based on user profiles to improve conversion- Evaluated and utilized emerging 3rd party solutions that complement in-house technology

Strategic Planning- Conducted in-depth competitive and landscape analyses for SIA management and Board- Proposed USD xxM new revenue opportunities through new product offerings and JVs- SPOC for corporate KPIs and rolling 5-year operating planning (commercial, IT, HR, etc.)Key Initiatives- Spearheaded data-driven network integration to optimize group airlines’ profitability- Co-developed feasibility analysis and business plan for USD xxxM start-up Vistara Airlines- Implemented jet fuel hedging middle-office functions, covering USD xB annual fuel cost exposure

Technical Projects- Product manager of staff leisure and duty travel reservation and billing systems- Managed the development of various systems, including SAP-based, web-based, etc- Implemented 3rd party and in-house IT solutions using planned and iterative approaches.System Improvements- Managed systems’ enhancements, QA, and support, including Legacy, ERP, SaaS, etc- Guided stakeholders to uncover productivity improvement opportunities and synthesized technical requirement specifications- Facilitated BPR and new business process adoption that freed up 5 headcounts and 130 man-days of IT effort.

Cooperated with global volunteers to design and lead interactive programs for the versatile development of less-privileged youths

Modeled and analyzed offshore platforms and structures against DNV industrial standards