AllVoices is an Employee Feedback Management Platform (EFMP) that empowers employees to anonymously provide feedback, ask questions, share positive input, and report harassment, bias, or culture issues directly to their company's leadership.-Led product and design for a fast growing Series A startup reporting directly to the CEO.-Partnered with growth to understand prospect pain points and launch new products and features to market contributing to 3M ARR in 2021.-Scaled the onboarding process for new customers while doubling our customer base in my first 6 months.-Owned the product roadmap to support revenue goals and new customer acquisition while maintaining customer retention above 90%.-Participated in recruiting and onboarding strategic hires to double the AllVoices team.-Identified and launched an end-to-end analytics solution for understanding customer behavior and sentiment.

The Workday Community is where 170k+ customers (80%), partners (10%), and Workday employees (10%) are able to learn, collaborate, and exchange ideas-Product owner for a sophisticated and highly customized Drupal site with 1.4MM+ monthly visits where users can utilize forums, brainstorming, reporting, user groups, training, feature delivery communication, and alert/notification system. -Contributed to monthly design partner groups to receive direct customer feedback leading to high-quality new feature delivery contributing to a 98% customer satisfaction rate year after year.-Updated user experience in the subscription experience leading to 460k+ new subscriptions in 2019 at a 23% increase from 2018.-Implemented a new bookmarking feature with 38,000 bookmarks used in the first 6 months.-Developed a role-based access model designed to empower users to be able to get the most out of their experience with the site with a 26% year-over-year increase in membership.

AptoZen (an Intrax brand) was a talent acquisition and recruitment start-up. With sophisticated matching algorithms, fully vetted, ready-to-hire candidates were provided to companies in a third of the time of traditional recruiting firms. During my time at AptoZen, the company maintained a candidate placement rate above 95%. -Sole product owner for two web platforms and a mobile application. I joined the team in the concept stage and I led the launch of the first MVP platform allowing companies to view their vetted and matched candidates. The release of our MVP resulted in an increase in monthly recurring revenue from 0 to $200k+ in 6 months. -Facilitated cross-functional collaboration for prioritization of key features resulting in an 85% customer retention rate. -Established and tracked metrics and KPIs to evaluate success: conversion, CAC, MRR, ARPA, churn, etc. -Based on low candidate conversion rate, simplified registration process resulting in increased candidate sign ups by 300%. -Developed product pricing strategy and sales operations with Chief Revenue Officer, resulting in a 15% increase in quota attainment and 20% increase in sales. -Led a website redesign resulting in a 168% increase on website traffic and a 20% increase on qualified leads for business development.

- Facilitate Internship Placements for International Students- Resume Revision and Interview Preparation- On-program Support for Participants and Host Companies- Account Management- Business Renewals- Business Development- Visa Services (J-1)

- Student Advising- Visa Services ( J-1)- Internship Placements- Direct Sales- Customer Service- Attorney Client Relations- Business Partner Relations